Assistant Leakage Technician

The Clancy Group Limited; Spittlegate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water services provider in Spittlegate is seeking an enthusiastic Assistant Leakage Technician. This entry-level role involves traveling to sites, engaging with customers, and assessing fire tanks. Applicants should be fit, possess a full UK driving licence, and be eager to learn in a dynamic environment. Training provided to ensure success in a customer-facing role.

Qualifications

• Willingness to work occasional overtime, including evenings and weekends.
• Fit and able to carry out some lifting.
• Possess a full UK driving licence.

Responsibilities

• Travel to different sites using a fully equipped company van.
• Interact with customers and site managers delivering excellent service.
• Complete forms to assess businesses' fire tank usage.

Skills

Customer service skills

Enthusiasm

Adaptability

Job description

Overview

That's why we need people like you, to help us deliver on our promises, people who enjoy getting things done. As an Assistant Leakage Technician, you will play a vital role in protecting both the environment and our customers by helping to prevent/reduce water leakage across Anglian Water's network. Within this role, you will join up with the newly formed Customer Side Leakage Team. You will receive excellent training, use industry‑leading technology, and be supported by experienced mentors who will guide you in becoming an expert in customer side leakage. This job prioritises the ability to work well in a customer facing role. As part of the Customer Side Leakage Team, you will be tasked with going to businesses and other commercial properties, to assess their usage of fire mains/fire tanks. This is a fantastic opportunity for those new to the industry and eager to gain valuable knowledge and experience in the water‑industry. The role is entry‑level.

Responsibilities

• Travelling to different sites using a fully equipped company van.
• Using water network maps to identify infrastructure and asset locations (full training provided).
• Working outdoors in all weather conditions (PPE provided).
• Interacting with customers/site managers and delivering excellent service when approached (training provided).
• Completing forms to understand how often businesses are refilling fire tanks. They may also have sprinkler systems which may get drained/refilled.

Qualifications

You are enthusiastic, hardworking and ambitious, with a genuine interest in building a career within the water industry. A willingness to work occasional overtime, including evenings and weekends, will also be important.

As part of the role, you should be fit and able to carry out some lifting, and happy to work outdoors in all weather conditions. A positive and adaptable approach will help you thrive in this environment. Good customer service skills are essential, as you may be approached by members of the public while carrying out your duties, as well as needing to approach business owners/site managers. This is one of the main focuses of the role, we will provide training to ensure you feel confident in handling these situations. Finally, a full UK driving licence is required, as you will be travelling to different sites across the network in a fully equipped company vehicle.

Disability Confidence

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .