Assistant Head of Student Support

Nova Talent Ltd; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading educational institution in Greater London is seeking an Assistant Head of Student Support to ensure high-quality academic and pastoral support for students. This leadership role involves overseeing campus support services, managing staffing and budgets, and leading safeguarding practices. The ideal candidate should possess strong leadership and financial management skills along with a commitment to enhancing student experiences. The position offers a salary range of £40,000 to £45,000, full-time hours, and a range of employee benefits.

Benefits

Generous holiday allocation

Wellbeing benefits including Health Cash Plan

Staff discounts across 800+ retailers

Enhanced Maternity, Paternity, and Sick Pay

Qualifications

• Experience in leadership roles within educational settings is preferred.
• Strong understanding of safeguarding and student support policies is essential.
• Demonstrated ability to manage budgets and staff effectively.

Responsibilities

• Lead effective budget management and staffing.
• Contribute to annual self-assessment processes.
• Oversee safeguarding practices across the campus.
• Manage performance and accountability of support staff.

Skills

Leadership

Budget management

Effective communication

Staff management

Safeguarding

Student support

Education

Bachelor's degree or equivalent experience

Job description

We are on the lookout for an Assistant Head of Student Support to join our clients team and play a pivotal role in ensuring all students receive high quality learning, pastoral and academic support. This leadership position oversees campus support services, manages staffing and budgets, and works closely with the Management Team to drive excellent learner experiences and strong student outcomes. The role will also act as the campus Exam Officer, liaising with awarding bodies, local authorities and external agencies.

What we offer:

• Salary: £40,000-£45,000
• Full-Time (37.5 hours per week, on site)
• Generous holiday allocation
• Wellbeing benefits including Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, counselling access and Cycle to Work
• Staff discounts through an employee benefits platform offering savings at over 800 retailers
• Enhanced Maternity, Paternity and Sick Pay

Key Responsibilities:

Leadership & Management

• Lead on effective budget management, including local authority funding and staffing budgets
• Contribute to an annual self assessment process and deliver the quality improvement plan for student support
• Support the implementation of delivery strategies within areas of responsibility
• Oversee a robust governance schedule that drives performance and positive outcomes
• Provide visible and decisive leadership in response to emerging issues

Staffing

• Communicate effectively through regular meetings with Support and Maths & English staff
• Lead ALS timetabling and planning in collaboration with management
  Manage performance, deployment and utilisation of ALS staff
• Conduct professional development reviews within relevant curriculum areas
• Identify staff training needs and support professional development
  Mentor new staff where appropriate
• Ensure high standards of performance and hold staff accountable
• Support recruitment and selection processes for support staff
  Manage weekly, monthly and annual performance targets

Student Support & Safeguarding

• Oversee the review, recruitment and ongoing management of SEND students, including those with EHCPs

• Lead strategies for students at risk, ensuring high engagement levels
  Manage pastoral care, mental health and wellbeing support across campus
• Act as Lead DSL, overseeing safeguarding practices and the safeguarding team
• Ensure effective use of internal learner management systems
• Lead communication with external agencies relating to safeguarding or wider support needs
• Act as the campus Exams Officer, ensuring all examination requirements are delivered compliantly and efficiently

General Responsibilities

• Contribute flexibly to overall campus management as part of the Management Team
• Deputise for the Director of Campus when required
• Represent the campus with stakeholders and external partners
• Use and manage all relevant internal systems and processes
• Uphold Health & Safety responsibilities and promote best practice
• Champion equality, diversity and professional conduct across staff and students
• Comply with safeguarding and Prevent policies
• Undertake additional duties as required by the Director of Campus