Assistant Head Coach: Lead a Dynamic Retail Team

Nike Inc; Street; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Pension & Share scheme

Training and development

Career progression opportunities

Job summary

Nike Selfridges is seeking an Assistant Head Coach to support the Head Coach in delivering an exceptional in-store experience. You will lead and develop a dynamic team, drive service standards, and manage day-to-day store operations.

The role requires extensive retail experience, strong leadership, and excellent English communication. Availability for evenings and weekends is essential to meet peak periods and store needs.

Qualifications

• Extensive retail experience including management.
• Experience in leadership roles and team development.
• Availability to work evenings and weekends.
• Excellent command of English in speech and writing.

Responsibilities

• Cooperate with Head Coach to create a unique shopping experience and deliver service excellence.
• Coordinate and supervise a diverse team, including recruitment, development and staffing.
• Implement operational processes to reach sales targets and improve customer satisfaction.
• Oversee departments such as Commercial, Athlete and Consumer Experience.
• Support Nike’s store strategy, sustainability and digital services.
• Provide reports on store activities and consumer insights.
• Ensure compliance with Nike standards and guidelines.
• Collaborate with partners across stores and HQ.

Skills

Retail leadership

Team development

English fluency

Customer service

Shifts & weekends

Job description

Nike Selfridges is seeking an Assistant Head Coach to support the Head Coach in delivering an exceptional in-store experience. You will lead and develop a dynamic team, drive service standards, and manage day-to-day store operations.

The role requires extensive retail experience, strong leadership, and excellent English communication. Availability for evenings and weekends is essential to meet peak periods and store needs.