Assistant Head Coach - Lead, Motivate & Drive Store Growth

Nike Inc; Tillicoultry; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Benefits package

Pension & share scheme

Career development

Leadership training

DEI culture

Dress code

Sports activities

Nike moments

Job summary

NIKE, Inc. in the United Kingdom is seeking an Assistant Head Coach for NIKE Retail Stores to help create a unique shopping experience and deliver service excellence.

You will coordinate and support a diverse team, ensuring an excellent work atmosphere and strong customer engagement. You will implement operational processes to reach sales targets, oversee multiple departments, and contribute to Nike's strategy in areas like sustainability and digital services.

Qualifications

• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Ability to coach and develop a strong team.
• Flexibility to work in shifts and on weekends.

Responsibilities

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

Skills

Customer service

Team leadership

English fluency

Shift flexibility

Job description

NIKE, Inc. in the United Kingdom is seeking an Assistant Head Coach for NIKE Retail Stores to help create a unique shopping experience and deliver service excellence.

You will coordinate and support a diverse team, ensuring an excellent work atmosphere and strong customer engagement. You will implement operational processes to reach sales targets, oversee multiple departments, and contribute to Nike's strategy in areas like sustainability and digital services.