Assistant Head Coach (Assistant Store Manager) - NIKE SELFRIDGES

Nike Inc; Street; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Pension & Share scheme

Training and development

Career progression opportunities

Job summary

Nike Selfridges is seeking an Assistant Head Coach to support the Head Coach in delivering an exceptional in-store experience. You will lead and develop a dynamic team, drive service standards, and manage day-to-day store operations.

The role requires extensive retail experience, strong leadership, and excellent English communication. Availability for evenings and weekends is essential to meet peak periods and store needs.

Qualifications

• Extensive retail experience including management.
• Experience in leadership roles and team development.
• Availability to work evenings and weekends.
• Excellent command of English in speech and writing.

Responsibilities

• Cooperate with Head Coach to create a unique shopping experience and deliver service excellence.
• Coordinate and supervise a diverse team, including recruitment, development and staffing.
• Implement operational processes to reach sales targets and improve customer satisfaction.
• Oversee departments such as Commercial, Athlete and Consumer Experience.
• Support Nike’s store strategy, sustainability and digital services.
• Provide reports on store activities and consumer insights.
• Ensure compliance with Nike standards and guidelines.
• Collaborate with partners across stores and HQ.

Skills

Retail leadership

Team development

English fluency

Customer service

Shifts & weekends

Job description

Assistant Store Manager (Assistant Head Coach) - NIKE Selfridges

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

In our NIKE Retail Stores we use special job names for our positions:, an Assistant Store Manager is called "Assistant Head Coach",

As An Assistant Head Coach You Are

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

What You Get

• Attractive salary that evolves with the market and experience.
• Opportunity on receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

What You Bring

• A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Qualifications

• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends.

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission "To bring inspiration and innovation to every athlete in the world."?