Assistant General Manager - Club Ops & Member Experience

David Lloyd Clubs; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading health and wellness group in Greater London is seeking an experienced Assistant General Manager to enhance member experience and operational success. The successful candidate will oversee daily operations, implement strategies for club targets, and ensure compliance with safety regulations. Ideal for those with a strong management background in service delivery, financial planning, and a passion for customer service. Join us and help cultivate an inclusive culture at the club.

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Access to Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading a variety of functions with variable challenges.
• Financial planning and management experience.

Responsibilities

• Lead and operate a successful club ensuring an excellent member experience.
• Implement strategies to drive club targets.
• Ensure compliance with health and safety regulations.

Skills

Management experience in operational service delivery

Financial planning and management

Passion for customer service

Job description

A leading health and wellness group in Greater London is seeking an experienced Assistant General Manager to enhance member experience and operational success. The successful candidate will oversee daily operations, implement strategies for club targets, and ensure compliance with safety regulations. Ideal for those with a strong management background in service delivery, financial planning, and a passion for customer service. Join us and help cultivate an inclusive culture at the club.