Assistant General Manager

David Lloyd Leisure Ltd; Kingston; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Job summary

David Lloyd Leisure Ltd in Kingston seeks an Assistant General Manager to lead club operations and enhance the member experience. You will work with the General Manager to execute strategies that hit targets while maintaining a premium service standard, seven days a week.

The role focuses on managing diverse functions, ensuring safety, compliance, and a thriving, inclusive culture within the club. Competitive salary reflects senior responsibility.

Qualifications

• Experience managing a large operational service delivery facility such as a restaurant, venue, retail unit, sports or leisure facility.
• Ability to lead multiple functions with varied challenges and goals across departments.
• Proven experience in financial planning and management.
• Passionate about delivering exceptional customer service.

Responsibilities

• Lead and operate the DL Club in Kingston, ensuring excellent member experiences daily.
• Collaborate with the General Manager to implement strategies driving club targets and member satisfaction.
• Maintain health & safety and compliance across all club operations.

Skills

People leadership

Customer service

Financial planning

Job description

£34,000 - £36,000

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

create a thriving and inclusive culture. Together, we’re more than a Club!

Kingston With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.