Assistant Endoscopy Scheduler

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Sheffield is seeking an Administrative Coordinator for the Endoscopy department. This role involves managing patient bookings, coordinating training logistics, and working with various stakeholders to ensure smooth operations. Ideal candidates should have strong organizational and communication skills, along with experience in administration. The Trust offers excellent benefits including career development, flexible working, and health and wellbeing packages. Join us to make a significant positive impact on patient care.

Benefits

Career development opportunities

Flexible working hours

Health and wellbeing packages

Pension schemes

Discount opportunities

Qualifications

• Experience in administration and patient management roles.
• Ability to work collaboratively with multiple stakeholders.
• Proven track record in scheduling and coordination.

Responsibilities

• Ensure staff book patients within national waiting times.
• Utilise information systems for patient and scheduling management.
• Organise and plan training courses and liaise with external candidates.
• Coordinate scheduling of endoscopy procedures with staff.

Skills

Coordination

Communication

Problem-solving

Knowledge of information systems

Job description

To support the Endoscopy department with daily administration service coordination, this involves focusing on utilisation, service targets and patient management. This role will also provide administrative duties for the Sheffield Endoscopy Training Centre supporting, communicating and organising the logistics of endoscopy training amongst the various stakeholders and stakeholder organisations. The post holder will work collaboratively with faculty, delegates and other external contacts outside of the Trust to provide a coordinated and seamless service.

Responsibilities

• Ensure staff book patients within the national 18‑week RTT.
• Utilise the full range of information systems (Connect, Infoflex, ERS, EDMS, IBD Database, ICE).
• Work collaboratively with the Endoscopy team, providing cross‑cover when necessary.
• General organisation/monitoring of the waiting list/appointment system.
• Work closely with consultants and nursing staff to co‑ordinate scheduling of endoscopy suite cases.
• Work with the Operational/Service Manager to ensure activity and waiting list targets are delivered, help to maximise activity through reducing DNAs and cancelled activity.
• Provide activity/waiting list information as required.
• Work with the Operational/Service Manager to develop improved policies and processes regarding urgent appointments, direct access and inpatient bookings.
• Problem‑solve any issues associated with patient bookings and lists as necessary, ensuring wherever possible that all available capacity is utilised.

Training and Development Responsibilities

• Organise and plan multiple courses/events each year, liaising with external candidates and organising faculty.
• Secure appropriate faculty/examiners, ensuring activity is planned in advance.
• Handle communications with delegates to advise and/or book places onto training courses or exams.
• Contact delegates with the required information to gain a Letter of Authority to Practice.
• Supply delegates with an invoice and chase any unpaid invoices.
• Liaise with external agencies with regards to promotion and obtaining sponsorship.
• Populate courses on the JETs website. Please note that in order to comply with the UK Government's rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found [here].

Benefits

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.