Assistant Cafe Manager

Compass Group UK & Ireland; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality company in London seeks a dedicated Assistant Cafe Manager to oversee operations and ensure quality service. The role includes managing bar staff, enhancing guest experiences, and maintaining high standards. Candidates should have strong communication skills and prior venue experience. This position offers full-time hours and numerous employee benefits, fostering an inclusive and supportive work environment.

Benefits

Great operational training and development

Life assurance scheme

Personal development and training opportunities

Comprehensive wellbeing strategy

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Proven experience in venue front and back of house duties.
• Professional appearance and appropriate personal presentation.
• Flexible around business hours and client needs.

Responsibilities

• Provide quality customer-oriented service throughout the bar's operation.
• Enhance guest experience through operational management and leadership.
• Manage stock receiving, storage, and rotation.

Skills

Customer service orientation

Operational management

Team management

Effective communication

Job description

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Job Introduction

We're currently recruiting a dedicated Assistant Cafe Manager to help ensure the smooth running of operations in CH&CO on a full-time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

Working with us has its perks! We value our people and offer a range of benefits:

• Great operational training and development
• Life assurance scheme
• Personal development and training opportunities
• A comprehensive wellbeing strategy, including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• High street discount vouchers

Shift Pattern

• Mon: Full-time (Nights)
• Tues: Full-time (Nights)
• Weds: Full-time (Nights)
• Thurs: Full-time (Nights)
• Fri: Full-time (Nights)
• Sat: Full-time (Nights)
• Sun: Full-time (Nights)

Key Responsibilities

• Provide quality customer-oriented service throughout the bar's operation
• Enhance guest experience through operational management and leadership
• Develop and deliver all bar and cocktail menus
• Manage business needs and performance standards in line with guidelines, SLAs, and KPIs
• Monitor and appraise bar staff, recognizing training needs and potential
• Order bar stock for events and bars
• Manage stock receiving, storage, and rotation, including chilling wines
• Conduct weekly stocktakes of liquor items
• Maintain food safety and cleanliness standards
• Ensure proper upkeep and maintenance of bar equipment
• Organize bar stock rooms
• Ensure compliance with licensing terms

Ideal Candidate

• Professional appearance and appropriate personal presentation
• Enthusiastic, outgoing, and positive
• Effective communication skills
• Passionate about events
• Flexible around business hours and client needs
• Proven experience in venue front and back of house duties
• Team management experience

Job Reference: com/2908/42646001/52685755/WJ #Gather and Gather

CH&CO, part of Compass Group UK&I, is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities for career growth. We celebrate diversity and aim to make all team members feel valued, empowered, and able to reach their full potential.