Assistant Branch Manager: Customer-Driven Ops Leader

Nova Leisure Ltd; Ellesmere Port; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

On-site parking

Job summary

Nova Leisure Ltd is seeking an Assistant Branch Manager for its LKQ Digraph branch in Ellesmere Port. In this role, you will drive branch operations and ensure exceptional customer service while supporting the Branch Manager in achieving business goals.

The ideal candidate possesses strong leadership and sales skills, excels in a fast-paced environment, and is committed to maintaining high standards of safety and cleanliness. Benefits include 25 days of annual leave and on-site parking.

Qualifications

• Customer-focused with experience in maintaining high standards.
• Ability to drive daily operations and achieve business metrics.
• Proficient in supporting team training and development.

Responsibilities

• Provide quality services to customers.
• Assist Branch Manager in achieving sales targets.
• Support staff selection and training.
• Maintain operational standards of the branch.
• Develop action plans for customer service improvements.

Skills

Excellent personal and professional leadership skills

Excellent sales, customer service, and interpersonal skills

Decision-making and problem-solving abilities

Ability to prioritise tasks

Ability to work under pressure

Ability to adapt well to change

Job description

Nova Leisure Ltd is seeking an Assistant Branch Manager for its LKQ Digraph branch in Ellesmere Port. In this role, you will drive branch operations and ensure exceptional customer service while supporting the Branch Manager in achieving business goals.

The ideal candidate possesses strong leadership and sales skills, excels in a fast-paced environment, and is committed to maintaining high standards of safety and cleanliness. Benefits include 25 days of annual leave and on-site parking.