Branch Operations Leader: Drive Sales & Service Excellence

Euro Car Parts Ltd.; Morecambe; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ UK & Ireland in Morecambe is seeking a Branch Manager to lead a busy team and drive branch performance across sales, logistics and customer service. You will own daily operations, hit sales targets and KPI milestones, and uphold safety standards in a fast-paced environment.

You will develop people through coaching and recruitment, work with field teams to maximise opportunities, and promote a customer-first culture reflected in our values.

Qualifications

• Leadership experience
• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen

Responsibilities

• Leading and motivating a large team to put their best foot forward this includes line management responsibility for the branch team
• Full responsibility for all sales, operations, resource and customer service within the branch in order to ensure that we hit our daily sales targets and operational KPIs
• Have an enthusiastic willingness to have a daily involvement in HR, performance management, succession planning and recruitment our people are our most valuable asset
• Ensure compliance with Health and Safety and branch standards we need you to lead from the front and drive our safety first culture
• Actively demonstrate behaviour in line with our Company core values
• Promote a customer focused mindset within the branch
• Work collaboratively with our field based teams to ensure that we are maximising on customer opportunity
• Average of 46 hours per week, Monday to Friday from 8am 6pm and alternate Saturdays from 8am 4pm

Job description

LKQ UK & Ireland in Morecambe is seeking a Branch Manager to lead a busy team and drive branch performance across sales, logistics and customer service. You will own daily operations, hit sales targets and KPI milestones, and uphold safety standards in a fast-paced environment.

You will develop people through coaching and recruitment, work with field teams to maximise opportunities, and promote a customer-first culture reflected in our values.