Assistant Area Branch Manager

Rexel; East Midlands; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading distribution company in the UK is looking for an experienced Assistant Branch Manager at their Derby branch. You will support the Area Branch Manager in driving customer satisfaction and operational success by coaching your team and overseeing daily operations. The ideal candidate possesses excellent negotiation and communication skills, a strong focus on customer service, and the ability to manage multiple priorities effectively. Additional responsibilities include training staff and ensuring compliance with health and safety standards.

Benefits

Contributory pension scheme

Gainshare bonus scheme

33 days annual leave

Private Medical Insurance

Staff discounts

Qualifications

• Strong negotiation and communication skills to effectively engage with customers and stakeholders.
• Proficient in team development and training facilitation.
• Excellent customer service orientation with a focus on building long-term relationships.
• Solid understanding of inventory management practices and stock control.
• Strong organisational skills to manage daily operations.

Responsibilities

• Support branch performance by coaching and motivating the team.
• Oversee day-to-day operations and ensure compliance with health & safety standards.
• Monitor key metrics to drive improvements and manage customer accounts.
• Identify training needs and support promotional activity.
• Collaborate cross-functionally with various departments.

Skills

Negotiation skills

Communication skills

Team development

Customer service orientation

Organisational skills

Analytical skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

Are you looking for an opportunity to widen your enhance your leadership reach, evolve your remit and make an impact across a number of branches?

If so, our Assistant Branch Manager role based at our Derby branch is exactly what you could be looking for. In this role you will support the Area Branch Manager in leading the team and managing daily operations to achieve growth and enhance customer satisfaction within the branch and ad hoc support across the region supporting the Area Branch Manager.

The Benefits of a Career with Rexel

• Contributory pension scheme and life assurance
• Bonuses: Gainshare bonus scheme - get rewarded for growth/Performance Related Bonus scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!)
• You can also buy and sell holiday each year
• Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

Reporting to the Area Branch Manager you'll support branch performance by coaching and motivating the team, overseeing day-to-day operations, and ensuring compliance with company and health & safety standards.

You'll monitor key metrics (quote conversion, overrides, inventory) to drive improvements, manage customer accounts, pricing and terms to protect profitability, and resolve operational or customer issues.

You'll identify training needs, support promotional activity, work closely with supply chain and finance, and prepare regular performance reports - stepping in for the Area Branch Manager as required.

Qualifications

• Drives Results: Consistently achieving results, even under tough circumstances
• Holding Accountability: Holds self and others accountable to meet commitments
• Drive Engagement: Creating a climate where people are motivated to do their best to help the organisation meets its objectives
• Develops Others: Developing people to meet both their career goals and organisations goals
• Courage & Risk Taking: stepping up to address difficult issues, saying what needs to be said
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
• Curious: Seeking new ways to grow and be challenged using formal & informal learning channels

What we are looking for

To succeed in this role, you must have strong negotiation and communication skills to effectively engage with customers and stakeholders.

You should be proficient in team development and training facilitation to enhance team capabilities.

An excellent customer service orientation with a focus on building long-term relationships is essential, along with a solid understanding of inventory management practices and stock control.

Strong organisational skills are necessary to manage daily operations and prioritise tasks effectively.

Additionally, you should be able to collaborate cross-functionally with various departments to achieve branch objectives and possess analytical skills to interpret performance data and drive informed decision-making.

Additional Information

At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.