Arrhythmia Team Administrator

NHS; Plymouth; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare provider is seeking a part-time secretary to provide comprehensive administrative support to the Arrhythmia Care Co-ordinators. The role includes managing patient administration systems, ensuring effective communication, and maintaining accurate records. Ideal candidates should have NVQ level 3 in business administration, experience in a clinical environment, and excellent communication skills. A good knowledge of patient management systems is also essential. This is initially a part-time permanent position based in Plymouth.

Qualifications

• Demonstrable experience in the use of database/spreadsheet packages.
• Experience in a large clinical setting desired.
• Good written and verbal communication skills.

Responsibilities

• Manage departmental and patient administration systems efficiently.
• Provide full secretarial service to the Arrhythmia Care Co-ordinators.
• Organize meetings and maintain effective communication within the team.

Skills

Excellent communication skills

Ability to accurately touch type

Experience with patient management systems

Experience with audio transcription

Proficiency in word processors

Education

NVQ level 3 in business administration or related subject

Typing to OCR 3 standard or equivalent

Recognised medical secretary qualification

Job description

To provide a comprehensive secretarial and administration service to the Arrhythmia Care Co-ordinators in an efficient and timely manner. This post is part of a professional multi-skilled team working across the clinical and administration services.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

• The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
• Responsible to undertake the role of secretary and administration support, to the Arrhythmia Care Co-ordinators

About us

• The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
• Responsible to undertake the role of secretary and administration support, to the Arrhythmia Care Co-ordinators.

Job responsibilities

• Following the introduction of digital dictation technology to take responsibility for clinic admin preparation and distribution in a timely and effective manner.
• Responsible for the full secretarial and administrative service to the Arrhythmia Care Co-ordinators
• Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the Arrhythmia Care Co-ordinaotrs/ Service Line Cluster Manager.
• Ensure accurate messages are taken for the team and delivered in timely manner.
• Prioritise own workload.
• Maintain an up-to-date diary for the clinical team, liaising with external and internal contacts and organisations as necessary.
• Sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
• Provide administrative support to the Arrhythmia Care Co-ordinators in respect of work relating to teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
• Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
• Ensure effective communication with all members of a multi-disciplinary team.

For further details please see the attached JD & PS

Person Specification

Qualifications

• NVQ level 3 in either business administration or related subject or equivalent demonstrable experience
• Typing to OCR 3 (or above) standard or equivalent demonstrable experience
• Recognised medical secretary qualification and/or equivalent

Knowledge & Experience

• Previous demonstrable experience in the use of word processors/data base/spreadsheet packages
• Demonstrable experience of audio transcription
• Previous demonstrable experience of working within a large clinical setting
• Proven knowledge of patient management systems
• Ability to accurately touch type
• Excellent communication and interpersonal skills
• Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
• Understanding the Trust's waiting list policy within the work place

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiology Service Line, Terence Lewis Level 9

£24,937 to £26,598 a yearPer Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

216-LH-M7601376-A

Job locations

Cardiology Service Line, Terence Lewis Level 9