Arrest Referral Team Leader

We Manage Jobs(WMJobs); West Midlands; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An organization providing support services is seeking a Team Leader to manage teams within West Midlands Police custody suites. The ideal candidate will possess excellent communication and organizational skills along with experience in supervising staff. Responsibilities include ensuring service users are supported to address substance use, maintaining collaborations with treatment providers and police, and delivering core substance use services. Join a team that leads in evidence-based best practices with a commitment to making a real difference.

Qualifications

• Proven experience in enhancing services with innovative and collaborative approaches.
• Understanding of the issues faced by drug and alcohol users who commit crime.
• Dedication to delivering services that support individuals in addressing lifestyle choices.

Responsibilities

• Lead teams based in custody suites throughout West Midlands.
• Ensure service users are supported in addressing their substance use and offending behavior.
• Maintain positive relationships with community treatment providers and police officers.
• Ensure delivery of all elements of substance use work including case management and needle exchange.

Skills

Excellent organizational skills

Competent communication

Ability to work independently

Experience supervising workers

Understanding of substance use issues

Job description

Location: West Midlands (Multiple Sites)

Hybrid working – Home Working, and based within the custody suites throughout West Midlands Police.

Job reference number: 1625

Cranstounworkwith the West Midlands Police Crime and Commissioner todeliveranArrest Referral Service to the custody suites of West Midlands Policeoffering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

We are looking for a Team Leader to lead our teams based in the custody suite throughout the West Midlands. You will be a competent communicator, with the ability to work independently, and possess excellent organisational skills. You should have experience of supervising workers, and you will also need to demonstrate experience and/or related skills in relation to enhancing services, ideally using innovative and collaborative approaches.

You will ensure service users coming into custody are given the best possible chance of addressing their substance use issues and offending behaviour. You will work alongside community treatment providers to maintain a positive working relationship, as well as West Midlands Police officers and staff to raise awareness of the service.

You will be responsible for ensuring delivery of all elements of our substance use work including case management, needle exchange, naloxone and assertive engagement, as well as other associated duties. You need to have an understanding of the issues faced by drug and alcohol users who commit crime and be dedicated to delivering a service that supports these individuals to address their lifestyle choices.

Now is a great time to be part of the Cranstoun Arrest Referral Services, and contribute to a team that has become the evidence base for best practice services, and deliver nationally recognised services.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. Please ensure all previous offences are listed within your application form with as much detail as possible.

For more details and to apply, please visit our website https://www.cranstoun.org/work-with-us/currentvacancies

Closing date: 4th January 2026

Interview date: week commencing 12th January 2026