Arranging Support Coordinator

Kent County Council; Whitstable; On-site; GBP 32,000 - 38,000; Full time

Job summary

Kent County Council is recruiting an Arranging Support Hospital Discharge Team Coordinator to help people leave hospital safely. You will manage referrals, source placements and negotiate with providers to secure best value, while explaining care funding arrangements and assisting families with choices and costs.

The role involves working with Health colleagues and Locality Teams to deliver high-quality, person-centred outcomes and to support timely discharges from hospital.

Responsibilities

• Managing and prioritising referrals
• Sourcing placements and negotiating with providers to achieve best value
• Explaining care funding arrangements and undertaking light-touch financial assessments
• Supporting individuals and families to understand options and costs
• Collaborating with Health colleagues, Locality Teams and partners to enable safe and timely hospital discharges

Job description

Advert

Are you organised, proactive and able to thrive in a fast-paced environment? Do you enjoy building positive working relationships and finding solutions that make a real difference to people\'s lives?

We have an exciting opportunity for an enthusiastic and motivated individual to join the Arranging Support Hospital Discharge Team. This role offers the chance to develop your knowledge and experience within a busy and rewarding service, working closely with Health colleagues, Locality Teams, providers, and other key partners to support safe and timely hospital discharges.

As a Coordinator, you will play a vital role in ensuring people receive the right care and support at the right time. You will be responsible for managing and prioritising referrals, sourcing placements, negotiating with providers to achieve best value, and supporting individuals and their representatives to understand the choices available to them and any associated costs.

The role also involves working with individuals and families to explain care funding arrangements and undertaking light-touch financial assessments where required. Strong communication, organisational and problem-solving skills are essential, as is a commitment to delivering high-quality, person-centred outcomes.

This is an excellent opportunity for colleagues who are looking to broaden their experience, develop their partnership working and negotiation skills, and gain valuable insight into hospital discharge arrangements.

You will be joining a supportive team that plays a key role in helping people leave hospital safely and access the care they need. If you are passionate about delivering positive outcomes, enjoy working collaboratively, and are looking for a new challenge, we would love to hear from you.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

Please contact Jackie McArthur - Team Manager on 03000 415407 or [e-mail]

About The Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

• Arranging Support Coordinator JD.pdf