Arranging Support Placements Team Administrator

Kent County Council; Brook; Hybrid; GBP 21,000 - 24,000; Full time

Job summary

Kent County Council is seeking a proactive Arranging Support Placements Team Administrator in Whitstable, offering a permanent administrative role with some hybrid work options. You will manage enquiries, triage referrals, and support daily operations, while maintaining accurate records and communicating with diverse stakeholders.

The role requires strong organisation, excellent communication, and proficiency with IT systems, including Outlook and Excel.

Qualifications

• This role requires strong organisational and time management skills.
• Excellent communication and interpersonal abilities are essential.
• Proficiency in IT systems and Microsoft Office is required.
• Ability to handle multiple stakeholders and sensitive information.
• Commitment to person-centred care and flexible team collaboration.

Responsibilities

• Be the first point of contact for the team and manage enquiries.
• Triaging referrals and coordinating communications with stakeholders.
• Provide administrative support and maintain records in data systems.
• Support day-to-day operations and ensure timely, effective assistance.
• Travel across the county as required and support team activities.

Skills

Strong organisational skills

Time management

Excellent communication

Interpersonal skills

Proficiency in IT systems

Microsoft Office proficiency

Tools

Microsoft Outlook

Excel

Job description

Arranging Support Placements Team Administrator

We're looking for a confident, proactive, and positive individual to join our Arranging Support Placements Team in a permanent Administration role.

Role Responsibility

This is a varied and rewarding role where you will act as the first point of contact for the team, managing enquiries, triaging referrals, coordinating communications with a wide range of stakeholders, and supporting the smooth day-to-day operation of the service.

You will be responsible for handling queries, maintaining accurate records on our data systems and providing administrative support to the whole team. The successful candidate will have excellent organisational and communication skills, a keen eye for detail, and the ability to work flexibly while ensuring individuals receive timely and effective support.

We're looking for someone who is flexible, confident, and able to thrive in a busy team environment. You'll need to manage work effectively and be able to travel across the county when required. The role is based in Whitstable, with the option for some hybrid home working. Full induction, training, and equipment will be provided.

This is an exciting opportunity to make a meaningful impact while developing your skills in a supportive and dynamic environment.

This role is ideal for someone with a strong background in administration, customer service, purchasing, or procurement who is keen to grow professionally within the social care sector and contribute to the work of the local authority. Proficiency in Microsoft Outlook and Excel is essential.

What We're Looking For:

• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in IT systems and Microsoft Office
• Confidence in handling multiple stakeholders and sensitive information
• Commitment to person-centred care and support
• Ability to work collaboratively and flexibly within a multi-disciplinary team

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure check via the Disclosure and Barring Service.

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.