Arranging Care Officer

Lewisham Council; Greater London; Hybrid; GBP 42,000 - 43,000; Full time

Benefits offered by this job

Holiday allowance

LGPS

Flexible working

Season ticket loan

Bike loan

Staff discounts

Staff networks

Job summary

Lewisham Council is looking for an Arranging Care Officer to broker and coordinate care packages for adults who need emergency, temporary or long‑term support. You will work with social workers, providers and families to ensure the right care is delivered in the most independent and cost‑effective setting.

Based mainly at Laurence House with hybrid office/home work, the role carries a salary of £41,739 to £43,014 per year (SO1).

Qualifications

• Experience in contracting, funding or purchasing arrangements in health and social care.
• Strong organisational and case-management skills.
• Excellent communication, negotiation and partnership working skills.
• Ability to work professionally, respectfully and sensitively with people.
• Detail-oriented, solution-focused mindset.

Responsibilities

• Source and negotiate placements and services.
• Maintain up-to-date records across case management and financial systems, including issuing contracts and service costs.
• Provide high‑quality information and advice to service users and their representatives.
• Support service transitions, hospital discharges, and urgent placements.

Job description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you passionate about ensuring adults with care and support needs can live as independently and safely as possible? We’re looking for a motivated and solution‑focused Arranging Care Officer to join our busy and dynamic Arranging Care Team.

What’s the role?

As an Arranging Care Officer, you will play a key role in brokering and coordinating care packages for adults who need emergency, temporary, or long‑term residential, nursing or community‑based support. You’ll ensure each person receives the right care in the most independent, cost‑effective and enabling setting possible.

Working closely with social workers, healthcare professionals, providers and families, you will:

• Source and negotiate appropriate placements and services
• Maintain up‑to‑date records across case management and financial systems, including issuing contracts and service costs
• Provide high‑quality information and advice to service users and their representatives
• Support service transitions, hospital discharges, and urgent placements

This is a role for someone who enjoys combining problem‑solving, coordination, communication and professional judgement to ensure people receive the care they need—at the right time and in the right way.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What We’re Looking For

A team‑focused approach and the ability to work professionally, respectfully and sensitively with people.

Knowledge of contracting, funding or purchasing arrangements in health and social care.

Strong organisational and case‑management skills with the ability to prioritise a varied workload in a fast‑paced environment.

Strong record‑keeping, IT and administrative skills.

Excellent communication, negotiation and partnership working skills.

If you’re detail‑oriented, solution‑focused, and committed to improving outcomes for vulnerable adults, we’d love to hear from you.

Location

The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• The job is subject to an Enhanced DBS check

The recruitment process is anonymous and we don’t accept CVs.

For an informal discussion about this job, please contact Fiona Jolly

Salary

£41,739 - £43,014 per annum (SO1)

N.B: All appointments will be offered at the minimum spinal column point (SCP23) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.