Argos Store Manager - Inside Sainsbury's

Sainsbury's; Stevenage; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent retailer in Stevenage seeks a motivated team leader to enhance customer experience and drive store performance. You will manage a dynamic team, ensuring operational efficiency and accountability while fostering employee development. Candidates should have proven experience in managing fast-paced operations and a strong commitment to customer service. A competitive salary and extensive benefits package are offered, including discounts, pension contributions, and wellbeing support.

Benefits

10% discount after four weeks

Pension matching 4%

Free food and drinks

Generous holiday entitlement

Access to wellbeing support

Cycle to Work scheme

Special offers on memberships and more

Qualifications

• Experience in enhancing customer service and outcomes.
• Proven success in managing operations effectively.
• Strong ability to make data-driven decisions.

Responsibilities

• Lead and develop a high-performing team.
• Drive store performance and accountability.
• Resolve customer issues swiftly and effectively.

Skills

Customer experience improvement

Fast-paced operation management

Performance insights utilization

HR policy navigation

Team development and support

Change management leadership

Job description

Just think what you could achieve at Argos. Experiences that customers love in an ever-changing retail environment. You’ll have a team to nurture and develop and even more management opportunities on the horizon. Discover the rest of your career at Argos.

What you’ll be doing

You’ll create and lead a high-performing team and act as a true role model by seeing everything from the customer’s point of view. In that way, you’ll inspire, motivate and empower everybody around you.

Your focus on the business itself will be just as strong. You’ll have total accountability for the store – driving performance, plans and actions; celebrating success and making sure that your teams are trained and developed to be the best that they can be.

Who you are

A natural coach and communicator, you’ll support as strongly as you challenge and be as flexible as you expect your team to be. You can see the link between actions and the customer, and work to resolve issues quickly.

Your planning and organising skills will be key - each Argos store is a big, fast-moving business in its own right, and you’ll look ahead to make sure you have the all the resources you need. Every day, you’ll use your commercial acumen and creative approach to change.

How you’ll progress

There’s a host of routes to choose from. Prove yourself in this role, and we’ll really encourage you to develop. Whether you choose to stay with Argos or move across and develop in one of our Sainsbury’s stores or regions, you’ll have every opportunity to take your career where you want it to go.

Essential Criteria

• Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role.
• You’ve managed a fast-paced operation, delivering results across service, sales, customer outcomes and team performance.
• You use insight to make smart decisions that improve performance and customer experiences.
• You’re confident navigating employee relations, and apply HR policies with consistency and care.
• You’ve developed and supported performance and capability within a team, helping others step up and succeed.
• You know how to lead through change — keeping your team motivated and focused.
• You walk the talk — showing up every day as a role model for service and values.

What we’ll give you

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  
• Pension – we’ll match 4% of your contributions and if you change your pension plan, you may receive more from us.
  
• Free food and hot drinks provided for Colleagues in all our stores.
  
• Generous holiday entitlement, maternity and paternity leave.
  
• Sainsbury’s share scheme – build up an investment at discounted rates
  
• Wellbeing support – access to emotional support, counselling, legal and financial advice
  
• Colleague networks – link with like-minded people to help fulfil your potential.
  
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.