Area Service Coordinator

Pertemps; Basingstoke and Deane; On-site; GBP 45,000; Full time

Job summary

A leading service provider is seeking an Area Services Coordinator based in Basingstoke. This role involves significant responsibilities in ensuring compliance with health and safety regulations at one of the UK's largest sewage treatment works. You'll conduct inspections, support safety initiatives, and interact with customers to ensure satisfaction. Offering a salary of up to £45,000 per annum, this position provides numerous benefits including annual leave, car allowance, and a generous pension scheme.

Benefits

26-30 days holiday per year

Car allowance

Generous pension scheme

Performance-related pay plan

Health and wellbeing benefits

Qualifications

• Broad range of Health & Safety skills/knowledge.
• Good report writing and communication skills.
• Excellent interpersonal skills.
• Able to work independently and proactive.

Responsibilities

• Take ownership of designated Controller of Premises responsibilities.
• Review and update key Health and Safety documentation.
• Conduct monthly SHE inspections and audits.
• Deliver excellent customer experience.

Skills

Health & Safety knowledge

Communication skills

Interpersonal skills

Detail-oriented

Organizational skills

Job description

About the role:

We have a great opportunity for an Area Services Coordinator to join our waste team covering the London North area based out off our Basingstoke Sewage treatment works.

This role is an essential role where you will have the chance to significantly contribute towards the safe and compliant operation of one of the largest Sewage Treatment Works in the UK and Europe. You will do this by providing expert technical support to Performance Managers across the catchment area, ensuring full compliance with operational and regulatory standards.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as Area Services Coordinator

• Take ownership of designated Controller of Premises responsibilities, such as statutory inspections of critical equipment in compliance with UK health and safety regulations.
• Review and update key Health and Safety documentation for Asbestos, Legionella and Fire as well as owning and managing critical service and maintenance contracts, ensuring regulatory compliance.
• Work with Area Services Manager to manage and implement statutory inspection actions.
• Conduct at least 2 monthly SHE (Safety, Health, and Environmental) inspections and observations.
• Perform statutory inspection audits every six months to ensure compliance with regulations.
• Ensure that a culture of behavioural safety is embedded within the team and that the health, safety and wellbeing of employees and other affected persons are our top priority.
• Provide support to the site Controller of Premises in order that welfare and general facilities are maintained to an adequate level.
• To deliver an excellent customer experience and positively contribute to overall customer satisfaction.
• Interacting with all of our customers (internal & external) in a timely, professional, efficient, respect and polite manner.

Base Location

Basingstoke (STW)

Working Pattern

36 Hours Monday- Friday

Full UK drivers Licence

You must hold a full UK driver’s licence as travel will be essential.

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Broad range of Health & Safety skills/knowledge.
• Good report writing and communication skills to enable a variety of audiences with varying technical knowledge to understand.
• Excellent interpersonal skills - able to communicate in a friendly, open and constructive manner with a range of people.
• Able to work on own initiative with minimal supervision and be proactive.
• Good attention to detail and organisational skills.
• Full UK driving licence required as travel will be essential.

Additional skills and experiences would be great to have/bring

• A facilities background would be desirable.
• A strong working knowledge of Health & Safety legislation and application.
• IOSH or equivalent (Desirable but would be expected to complete if not held).

What’s in it for you?

• Annual Leave: Grade B 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
• Paying up to £45,000 per annum, subject to your level of experience plus car allowance
• Car allowance
• Generous Pension Scheme through AON
• Performance-related pay plan directly linked to company performance measures and targets
• Pension: Maximum of 12% = 2x employee contribution
• Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

Real purpose, real support, real opportunities

Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers

As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.