Area Network Manager

Thames Water Utilities Limited; United Kingdom; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A major water services provider is seeking an Area Network Manager to lead the North London Network Team in ensuring safety, performance, and customer satisfaction. The role involves overseeing operational activities, managing staff, and meeting financial targets. Ideal candidates should have strong leadership skills and a full UK driving license. The job offers a competitive salary and numerous employee benefits including a pension and wellness programs.

Benefits

26 days holiday per year, increasing to 30 with length of service

Car Allowance Provided

Performance-related pay plan

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Good leadership experience, capability and vision.
• Current Health & Safety management competence.
• Ability to deliver against operational targets.
• Sound business knowledge and commercial acumen.
• Previous experience with first-line management in a similar role.
• Full UK Driving licence.

Responsibilities

• Lead and manage field operations to ensure safety and performance.
• Oversee delivery of critical operational activities.
• Maintain high standards of service and minimize customer impact.
• Control and audit site activity while ensuring safety.

Skills

Leadership experience

Health & Safety management competence

Ability to deliver operational targets

Sound business knowledge

Commercial acumen

First-line management experience

Full UK Driving licence

Education

Degree/HNC level education or equivalent experience

Job description

Hybrid - Beckton (STW) - IG11 0AD, Hybrid - Deephams (STW) - N9 0BA, Hybrid - Hammersmith (PS)

Job title Area Network Manager Ref 43326 Division Asset Operations & Capital Delivery Location Hybrid - Beckton (STW) - IG11 0AD, Hybrid - Deephams (STW) - N9 0BA, Hybrid - Hammersmith (PS) Contract type Permanent Full/Part-time Full-time Hours 36 Hours per week Salary Offering a starting salary from £46,000 per annum, depending on skills and experience. Job grade B Closing date 15/12/2025

Thames Water is currently hiring for an Area Network Manager to join our North London Network Team.

Lead and manage field operations to ensure the safety, performance, and efficiency of both Thames Water teams and contractor resources.

You’ll oversee the delivery of critical operational activities within your designated area or function, maintaining high standards of service and minimising customer impact.

What you’ll be doing as an Area Network Manager?

• Lead the control and audit of site activity, ensuring the safety of the team, contractors and other third parties through the consistent application of company's Health & Safety policy.
• Lead, manage and develop staff.
• Deliver operational performance through the performance management of staff. (Thames Water and contractor)
• Meet and exceed tight financial targets while maintaining quality.
• Deliver increasing levels of customer experience.

Base location:

Hybrid – Hammersmith - W6 9RS. Travel to additional sites is required.

Working pattern or hours:

36 Hours per week, Monday to Friday.

What you should bring to the role?

To thrive in this role, the essential criteria you’ll need is:

• Good leadership experience, capability and vision.
• Current Health & Safety management competence.
• Ability to deliver against operational targets.
• Sound business knowledge and commercial acumen.
• Previous experience with first-line management in a similar role.
• Full UK Driving licence.

Additional skills and experiences would be great to have/bring:

• Degree/HNC level education preferably or equivalent experience

What’s in it for you?

• Offering a starting salary of £46,000 per annum, depending on skills and experience.
• Annual Leave:26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Car Allowance Provided.
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.