Area Manager, Fulfilment Center

Amazon UK Services Ltd.; Swindon; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading e-commerce company in the UK is seeking an Area Manager to oversee operations at one of its sites. You will lead a team focused on safety, quality, and productivity, implementing process improvements and managing daily operations. Candidates should have a degree, relevant experience in people management, and strong communication skills. A background in logistics and familiarity with Lean techniques are advantageous. The role offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Degree required.
• Relevant experience in people management.
• Ability to communicate with a wide range of stakeholders.
• Experience using data to influence business decisions.

Responsibilities

• Create a culture of safety and wellbeing.
• Oversee projects to optimize productivity.
• Analyze shift performance and improve operational excellence.
• Work with management to standardize practices.

Skills

People management

Stakeholder communication

Data analysis

Process optimization

Verbal and written English proficiency

Education

Degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardize shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

BASIC QUALIFICATIONS

• A degree
• Relevant experience in people management
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and local language

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

PREFERRED QUALIFICATIONS

• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment