Area Manager

MICHAEL KORS; Milton Keynes; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global fashion brand is seeking an experienced Area Manager for its operations in the United Kingdom. This role involves driving sales, training managers, and developing strategies in a dynamic retail environment. The successful candidate will manage multiple locations, support teams, and promote customer service excellence. Extensive retail experience in a premium or luxury setting is essential, as is the ability to travel frequently. Join the team and contribute to a successful retail experience.

Qualifications

• Extensive retail experience in a premium/luxury environment required.
• Ability to travel up to 80% of the time.
• Experience managing multiple department store concessions.

Responsibilities

• Support District Manager to meet retail and wholesale goals.
• Analyze sales reports to set business strategies.
• Recruit and develop Store Managers and Department Specialists.

Skills

Retail experience in premium/luxury environment

Excellent communication skills

Leadership and team management

Proficiency in Retail Math and KPIs

Analytical skills

Customer service excellence

Tools

Microsoft Office

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

"I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs."

We have an exciting opportunity for an Area Manager in Paris, France.

The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions / Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who You Are :

The Area Manager will support the District Manager to meet and exceed retail and wholesale territory plans, implement sales driving strategies, and develop strong relationships with retail partners by training on brand standards in order to achieve sales results and ensure consistency across all doors. Additionally, the Area Manager is responsible for recruiting, training, and developing Store Managers, Shop Managers and Department Specialists in the Michael Kors free‑standing store and shop‑in‑shop environments.

Major Responsibilities include but are not limited to :

Sales Generation

Meet sales goals by working with the District Manager, corporate office, and retail partners on a consistent basis in order to identify and communicate ideas and opportunities to drive sales for the territory.

Analyze sales reports to determine the needs of the business and set business strategies.

Communicate opportunities, including, but not limited to: strategies to drive sales, stock needs, and product needs.

Achieve sales plan by executing frequent visits to doors

Ensure individual goals (including sales goals) are set for Managers and manage results to ensure peak performance.

Support the development of each Manager’s proposed strategies to drive sales.

Ensure Managers are trained and fluent in all aspects of the business, Michael Kors’ selling and ‘Experience Michael’ service strategies, as well as in-depth knowledge of the product.

Training

Train and develop Managers sales strategies, product knowledge, brand standards, and ‘Experience Michael’ service program to maximum the business.

Train retail partners on sales strategies, product knowledge, and brand standards through various monthly, quarterly, and seasonal training seminars.

Communication

Develop clear, consistent, timely, and effective methods of communication with corporate office, District Managers, direct reports, and / or retail partners on a daily, weekly, monthly, quarterly, and seasonal basis via email, phone calls, and in‑person meetings.

Human Resources

Recruit top talent for Store Managers, Shop Managers and Department Specialists roles and create a ‘Talent Pool’ with qualified candidates.

Continually evaluate the performance and development of each Manager and provide constant feedback to ensure positive results.

Ensure personal presentation and grooming standards are professional, reflective of the brand image and adhered to at all times.

Operations

• Design and implement processes and procedures which allow managing remotely
• Control travel expenses, continually striving to reduce costs by adhering to Travel and Expense policy and procedure
• Ensure deliveries are properly processed and on the selling floor in a timely manner

Job Requirements :

Extensive retail experience in a premium / luxury environment

Experience managing multiple department store concessions / shop‑in‑shop locations

Experience managing teams remotely and supporting their development

An Inspiring leader and team player who promotes excellent customer service

Ability to travel up to 80% of the time

Excellent communication, interpersonal and follow‑up skills

Proficiency in Retail Math, KPIs and Microsoft Office

Ability to analyze Sales Plans and reports

Equal Employment Opportunity

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at