ARC Controller: CCTV & Alarm Monitor (4-on/4-off)

Johnson Controls, Inc.; Northern Ireland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A security systems service provider in Northern Ireland is seeking an Alarm Receiving Centre Operative. This full-time role involves monitoring CCTV/Alarm systems, managing calls, and supporting supervisors. The ideal candidate will have strong communication and investigative skills, with a minimum grade C in English and Maths. Comprehensive benefits and career development opportunities are available, set within a collaborative team environment.

Benefits

Comprehensive benefits package

Paid Annual Leave

Career development opportunities

Qualifications

• Ability to work independently or as part of a team.
• Able to prepare clear and concise reports and documents.
• Communicate effectively both verbally and in writing.

Responsibilities

• Monitor CCTV/Alarm activations and respond appropriately.
• Handle inbound calls and intercoms professionally.
• Support Control Room Supervisors in their duties.

Skills

Ability to work under pressure

Self-motivated

Effective communication

Investigative skills

IT literacy

Education

Minimum of grade C in English and Maths

Job description

A security systems service provider in Northern Ireland is seeking an Alarm Receiving Centre Operative. This full-time role involves monitoring CCTV/Alarm systems, managing calls, and supporting supervisors. The ideal candidate will have strong communication and investigative skills, with a minimum grade C in English and Maths. Comprehensive benefits and career development opportunities are available, set within a collaborative team environment.