Apprenticeship Skills Coach & IT Support Technician Level 3

Pertemps; Remote; GBP 38,000 - 45,000; Full time

Job summary

A nationally recognized training provider is seeking an Apprenticeship Skills Coach – IT Support Technician (Level 3) to support a caseload of apprentices. This remote position requires assessing and mentoring learners while conducting progress reviews and guiding them through their apprenticeship journey. Ideal candidates have assessor qualifications and a Level 3 qualification in IT, alongside experience in IT apprenticeships. The role offers competitive salary and career development opportunities.

Benefits

Competitive salary (£38,000 – £45,000)

24 days annual leave plus bank holidays

Career development opportunities

Supportive culture

Qualifications

• Essential experience assessing IT apprenticeships, preferably IT Support Technician.
• Confident in managing a remote caseload with strong relationship-building abilities.
• Willingness to work towards Level 3 Teaching Award.

Responsibilities

• Manage and support a caseload of apprentices studying IT Support Technician Level 3.
• Conduct regular progress reviews and mentoring sessions.
• Assess learner knowledge, skills, and behaviours in line with the apprenticeship standard.
• Support portfolio development and exam preparation.

Skills

Experience assessing IT apprenticeships

Strong organizational skills

Communication skills

Motivating and supporting learners

Education

Assessor qualified (CAVA / TAQA or equivalent)

Level 3 qualification in a related IT subject

Level 3 Teaching Award (or willingness to pursue)

Job description

Apprenticeship Skills Coach – IT Support Technician (Level 3)

Salary: £38,000 – £45,000

Location: Remote (with occasional travel to London 4 times per year)

Contract: Permanent

Benefits

• Competitive salary of £38,000 – £45,000
• Remote working
• 24 days annual leave plus bank holidays
• Excellent career development and progression opportunities
• Supportive and people-focused culture

We are delighted to be recruiting on behalf of a nationally recognised training provider with over 20 years’ experience delivering high-quality apprenticeships and professional development programmes across the UK. They are looking to appoint an experienced Apprenticeship Skills Coach – IT Support Technician (Level 3) to support learners throughout their apprenticeship journey.

This is an excellent opportunity for an experienced Assessor who enjoys supporting and developing learners, with the flexibility of remote working and strong career development opportunities.

The Role

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Manage and support a caseload of apprentices studying the IT Support Technician Level 3 standard

Conduct regular progress reviews, coaching, and 1:1 mentoring sessions to support learner development

Assess learner knowledge, skills and behaviours (KSBs) in line with the apprenticeship standard

Support learners through portfolio development, assignments, and exam preparation to ensure readiness for End Point Assessment (EPA)

Maintain accurate and timely learner records using an e-portfolio system

Liaise with employers to monitor learner progress and ensure apprenticeship standards are met

Provide guidance and support to help learners overcome any challenges during their apprenticeship

Contribute to continuous improvement of teaching and assessment practices within the team

About You

• Assessor qualified (CAVA / TAQA or equivalent) – essential
• Level 3 Teaching Award (or willingness to work towards) – desirable
• Level 3 or above qualification in a related IT subject – essential
• Previous experience assessing IT apprenticeships, ideally IT Support Technician, with knowledge and experience of Networking
• Confident managing a remote caseload and building strong relationships with learners and employers
• Strong organisational and communication skills, with the ability to motivate and support learners to achieve their potential

If you’re an experienced IT Assessor looking for a flexible role with a growing organisation, we’d love to hear from you.

To apply or find out more, please get in touch on 07894 752230