Apprentice/Trainee Client Support AdministratorMercer

MARSH LLC.; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading administrative services firm based in Cheltenham is seeking an organized and motivated individual to provide essential administrative support for a team of Psychologists. This permanent position includes tasks such as managing correspondence, operating a database system, and ensuring compliance with data protection laws. The ideal candidate may have some office experience or be a fresh graduate with a bright personality and quick learning ability. A competitive salary of £25,684.11 per annum is offered along with benefits such as 20 days holiday and festive closures.

Benefits

20 days holiday

Bank holidays

Gifted Christmas close down

Qualifications

• Some office experience preferred, but fresh graduates are welcome.
• Ability to pick up tasks quickly is essential.

Responsibilities

• Support team with administration duties concerning medico-legal reports.
• Operate the database system effectively.
• Process correspondence promptly and efficiently.

Skills

Bright personality

Quick learner

Job description

Job Purpose

This is a key position, carrying out planned and reactive maintenance across a number of site locations within a specified region. To carry out planned and reactive maintenance and repairs to a range of electrical, mechanical and building assets in ASDA...

Job Overview

An excellent permanent opportunity to join an established company based in Cheltenham. This role involves administrative support, dealing with legal documents and liaising with professionals within the legal and medical industries such as high‑level Psychologists. Full training is provided.

Responsibilities

• Support a team of Psychologists with their administration duties concerning medico‑legal reports.
• Operate the database system.
• Understand the content of letters from instructing parties, solicitors or medico‑legal agencies.
• Send appointment letters to clients.
• Email documentation to instructing parties.
• Prepare and upload the experts' clinics onto the cloud.
• Send reports and invoices to solicitors and agencies.
• Each day complete all correspondence received in the post that day.
• Ensure 24‑hour turnaround time for emails.
• Answer phone calls from clients, solicitors, agencies or experts.
• Liaise directly with your Team Leaders.
• Be compliant with data protection laws.
• Understand and use agency online portals.
• Perform any other duties prescribed by the Manager and Assistant Manager.

Qualifications

Ideally you will have some office experience; alternatively you can be a graduate or someone with little office experience. The main requirements are a bright personality and the ability to pick things up quickly.

Hours and Salary

Hours: Monday – Friday, 9:00 am – 5:00 pm
Salary: £25,684.11 per annum + 20 days holiday + bank holidays + gifted Christmas close down