Apprentice HGV Technician

Volvo Trucks; Greenhill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading transportation company is seeking an IREF Lead Technician based in Scotland. This role involves leading the diagnosis and repair of system malfunctions and providing expert advice to customers. Candidates must have relevant qualifications in HVAC or Refrigeration, as well as ammonia certification. Benefits include a competitive salary, overtime, paid holidays, comprehensive benefits, and opportunities for training and development. A valid driving licence is essential for this position.

Benefits

Competitive salary with overtime at premium rates

Stand‑by allowance

Comprehensive benefits package

Qualifications

• Relevant qualifications in specific trade required.
• Experience with HFC, Ammonia, and CO₂ systems is crucial.
• Valid driving licence needed for the role.

Responsibilities

• Lead diagnosis and repairs of system malfunctions.
• Act as a subject expert and inform customers about service details.
• Provide technical coaching and coordinate on-site activities.

Skills

Complex product knowledge

Technical coaching

Customer relationship management

Education

Relevant qualifications in the specific trade (e.g., BAS/BNS, HVAC, Refrigeration)

Ammonia certification

Job description

Role Overview

We are looking for a competent IREF Lead Technician to lead diagnosis and repair of system malfunctions. The role is based in Scotland, predominantly within the Glasgow region. The successful candidate will serve as a subject expert, keeping customers informed on the nature of service, outstanding issues, recommending system enhancements/upsgrades and providing advice and training in system operations as required.

Key Responsibilities

• Lead diagnosis and repairs of system malfunctions.
• Act as a subject expert, informing customers on service details, outstanding issues, and recommending system enhancements or upgrades.
• Provide customer advice and training in system operations as required.
• Maintain positive customer relationships, ensuring proactive feedback and documentation of equipment and system status, as well as completed work.
• Provide technical coaching to less experienced service team members and coordinate on‑site activity for highly complex and multi‑person jobs, possibly overseeing subcontractors.
• Carry out service and maintenance of complex refrigeration and air conditioning systems, controls, and related equipment.

Required Qualifications

• Relevant qualifications in the specific trade (e.g., BAS/BNS, HVAC, Refrigeration).
• Complex product knowledge and advanced system knowledge within Industrial Refrigeration.
• Ammonia certification (essential).
• Valid driving licence.
• Experience with HFC, Ammonia, and CO₂ systems.
• Experience with major manufacturers such as SABROE, Frick, York, Bitzer, and Howden.
• Experience with DX, pumped, flooded, and multistage systems.

Benefits & Perks

• Competitive salary with overtime paid at premium rates.
• Stand‑by allowance, call‑outs, and travel paid on top of basic salary.
• Service vehicle, mobile phone, tablet, PPE, and specialist equipment provided.
• 25 days paid holidays plus bank holidays, holiday purchase scheme.
• Comprehensive benefits package including pension, life assurance, employee assistance programme, referral scheme, employee discounts, cycle‑to‑work scheme, and discount on Johnson Controls security products.
• Training opportunities and career development through various ladders.
• Zero Harm safety policy.