Apprentice Business Developer

Howdens; Long Lee; On-site; GBP 15,000 - 18,000; Full time

Job summary

A leading trade kitchen supplier is seeking an Apprentice Business Developer to provide high-quality customer service and support sales efforts. The role involves customer account management, generating leads, and promoting products. Ideal candidates will demonstrate strong communication skills, a customer-centric approach, and a desire for professional development. Training and support are provided, along with a competitive £15,000 salary and other benefits.

Benefits

Competitive salary

Paid holiday entitlement

Matched contribution Pension Scheme

Team incentives and outings

Staff discount on products

Qualifications

• Right to work in the UK and related evidence.

Responsibilities

• Provide potential and existing customers with customer service.
• Focus on effective customer account management.
• Maintain product and industry knowledge.
• Use marketing materials to promote products.
• Develop long term collaborative relationships with customers.
• Proactively gain new accounts and generate leads.
• Process sales for customers using in-store systems.

Skills

Strong communication skills

Ability to build strong relationships

Good customer service skills

Target driven

Excellent attention to detail

Ability to work autonomously

Effective planning and organizing abilities

Capability to prioritize workload

Desire for personal and professional development

Education

Customer Service Practitioner Level 2 - Intermediate Apprenticeship

Job description

Join Howdens and Launch Your Career as an Apprentice Business Developer

At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023.

The Opportunity :

Responsibilities :

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade.
• Maintain up to date product and industry knowledge
• Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
• Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
• Develop long term collaborative relationships with customers
• Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls
• Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.

Requirements :

• Strong communication skills
• Ability to build strong relationships
• Good customer service skills
• Target driven
• Excellent attention to detail
• Ability to work autonomously and use own initiative
• Effective planning and organising abilities
• Capability to prioritise and manage own workload effectively
• A strong desire for continuous personal and professional development.
• The right to work in the UK and related evidence

The Apprenticeship :

• Customer Service Practitioner Level 2 - Intermediate Apprenticeship
• Training provided by our in-house Learning & Development Team
• Support from external training providers
• A 15-month program, including a minimum 12-month learning period and end-point assessment
• Apprentices without Level 1 English and maths qualifications will be supported in achieving this level before undertaking the Level 2 English and maths test for the end-point assessment and apprenticeship completion

Rewards and Benefits :

We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive :

• A competitive £15,000 salary.
• Paid holiday entitlement.
• A generous matched contribution Pension Scheme.
• Team incentives and outings.
• Staff discount on Howdens products

About Us :

Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.