Apprentice Business Administrator / Claims Handler - REF 14843

AMS Solicitors; Preston; On-site; GBP 20,000 - 24,000; Full time

Job summary

A local legal practice in Preston is looking for a Receptionist to join their team. The ideal candidate will be polite, punctual, and eager to learn. Responsibilities include greeting visitors, answering phones, and assisting with legal cases. This entry-level position offers full training and the opportunity to progress to a paralegal role for the right candidate, all while being part of a supportive team.

Benefits

22 days plus bank holidays

Opportunity to progress to paralegal

Full training on bespoke case management system

Qualifications

• Formal qualifications not specified, personal qualities and skills are emphasized.

Responsibilities

• Meeting and greeting visitors.
• Answering incoming calls and passing to relevant colleague or department.
• Making external calls to clients or organizations.
• Working on legal cases and following processes.
• Updating CRM system and case notes.
• Performing general office duties.

Skills

Polite and punctual

Keen to learn

Good telephone manner

Good IT Skills

Able to work independently

Teamwork

Job description

Company Bio

We’re a young, dynamic practice. As individuals, we’re ambitious, focused and approachable. And as a business, we’re growing all the time.

Having started as a small practice in Preston, we now have over 30 staff.

This gives us the scale and scope to provide a personal service using the processes and technology expected of a larger company. We do all of this without ever losing that personal touch, resulting in the best of both worlds for our clients.

Description

• Meeting and greeting visitors
• Answering incoming calls and passing to relevant colleague / department
• Making external calls to clients or organisations to obtain documentation
• Working on legal cases and following processes
• Updating CRM system and case notes
• General office duties, photocopying, filing, emailing & scanning documentation
• Working closely with legal colleagues, gaining an insight for future development
• Opportunity to develop a process improvement for department

Requirements

• Company are looking for someone who is :
• Polite and punctual
• Keen to learn
• Good telephone manner
• Good IT Skills
• Able to work independently and as part of a team

Additional Info

• 22 days plus bank holidays
• Working in a close team of 12
• Opportunity to progress to paralegal for right candidate
• Full training on bespoke in house case management system