Apprentice Administrator

Suffolk County Council; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

LGPS pension

Flexible working

Annual leave pro rata

Job summary

Suffolk County Council is offering an apprenticeship as an Apprentice Administrator in Ipswich. You will join the Executive and Governance Hub and support Information Governance functions, including FOI requests, compliance guidance, and audit trails, while gaining a Level 3 Business Administration or Level 3 Data Protection apprenticeship.

The fixed-term role lasts up to 24 months with time allocated for off-the-job learning.

Qualifications

• Good and clear communication across verbal and written channels.
• Ability to work as part of a team, building positive relationships with colleagues.
• Solid IT knowledge, including Word, Outlook and Excel; familiarity with Teams.

Responsibilities

• Coordinate Information Governance statutory functions (FOI, Subject Access Requests, Security Incidents).
• Provide information and guidance on Information Governance Compliance to colleagues.
• Support training and engagement on legislation across Information Governance, maintaining intranet sites.
• Create clear audit trails to help meet statutory deadlines.

Skills

Communication

Teamwork

IT Skills

Job description

• Suffolk County Council
• Address: Endeavour House, Ipswich, Suffolk IP1 2BX
• Salary: £25,185 per annum (pro rata for part time)
• Hours: 37 hours per week - Flexible working options available
• Contract: Fixed term for up to 24 months (apprenticeship)

As a modern, flexible and effective organisation, we are driven to make a positive difference to the environment, the communities we serve and the careers of our people. That's why, when you join us as an Apprentice Administrator, you will be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career

An exciting opportunity has arisen to join Suffolk County Council's Executive and Governance Hub as an Apprentice Administrator.

• Are you looking for a new learning opportunity?
• Would you like to use your administrative skills to help make a positive difference in the lives of children and young people in Suffolk?

Your role and responsibilities

Working as part of a team you will:

• provide coordination to Information Governance Statutory functions including Freedom of Information, Subject Access Requests and Security Incidents
• provide information and guidance to colleagues regarding Information Governance Compliance
• work as a key team member providing support and creating clear audit trails for colleagues to work together to meet statutory deadlines
• support in development of training, communication and engagement on development to legislations across Information Governance areas, maintaining internal intranet sites.

Your apprenticeship:

• Apprenticeship course name: Level 3 Business Administration or Level 3 Data Protection and Information Governance
• Length of apprenticeship: up to 24 month duration

This position will support the completion of the apprenticeship through a provider and be mentored by team colleagues in the office. Time will be allowed within the working week to complete your 'off the job' learning.

We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit, it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.

The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.

Read the Job and Person Profile (docx) and the Apprenticeship Recruitment Brochure . They hold a range of information. During the apprenticeship, you'll be working towards the role described in those materials. You will have the opportunity to receive hands‑on training and pursue certification. Completing your apprenticeship does not guarantee a full‑time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.

You will need

• Good and clear communication - You will be required to demonstrate good, clear verbal and written communication. You will need to be confident with dealing with a variety of people at different levels.
• The ability to work as part of a team - You will show the ability to build positive relationships with team members, whilst being professional and polite. You will be respectful and considerate of other team members and their views.
• A good understanding of IT and Microsoft packages - You will have a sound working knowledge of Microsoft packages, such as Word, Outlook and Excel. You will also be required to use Microsoft Teams, therefore knowledge of this or similar is desirable.

The team

The Executive and Governance Hub is part of corporate services, working across Suffolk County Council directorates providing leadership and management of the 6 core pillars, Leadership Support, Communication and Engagement, Front line recruitment, Information Governance, Risk Management and Business Continuity.

The executive and governance hub, thrives on providing high quality efficiency services to meet statutory deadlines, and create a flexible and robust service.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact the following people for an informal chat:
Wendy Allen (Head of Business Services) by calling 01473 260478 or emailing: [e-mail]
Steve Catley (Information, Governance Lead) by calling 01473 264699 or emailing: [e-mail]
Hazel Smith (Business, Engagement and Information Manager) by calling 01473 260547 or emailing: [e-mail]

Closing date: 11.30 pm, 3 September 2026.

Promoted as FJ (Featured Job) on Suffolk Jobs Direct.

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .