Business Administration Apprentice

Gloucestershire County Council; England; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Level 2 Apprenticeship

Structured learning programme with 지원

Hands-on experience in local govt

Wellbeing support

Inclusive working environment

Progress within organisation

Job summary

Gloucestershire County Council is offering an exciting opportunity to join our team as a Level 2 Business Administration Apprentice located at Shire Hall. The apprenticeship runs for 12 months and provides on-the-job learning while you gain a Level 2 Business Administration qualification.

You will work in the Employment and Skills Hub, supporting learners and partners, developing essential office skills, data handling, customer service, IT systems, and professional working practices to prepare

Qualifications

• Motivated and committed to learning.
• Good organisational skills and attention to detail.
• Clear and confident communication with a range of people.
• Positive and professional approach to work.
• Ability to work independently as well as in a team.
• Interest in supporting young people and improving community outcomes.

Responsibilities

• Provide high-quality administrative support to the Employment and Skills Hub team.
• Maintain accurate and secure records in line with data protection requirements.
• Support the organisation of meetings, events, and engagement activities.
• Respond to enquiries from young people, partners, and stakeholders in a professional manner.
• Assist with data input, monitoring, and reporting processes.
• Support outreach and engagement work within the community.
• Ensure effective filing and document management systems are maintained.
• Contribute to continuous improvement and team objectives.

Skills

Motivated

Organised

Communication

Team player

Independent

Community interest

Education

GCSE English & Maths

Willingness to achieve Functional Skills

Tools

MS Office

Job description

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This is a Gloucestershire County Council job.

• Job Title: Business Administration Apprentice
• Job Location: Shire Hall
• Salary: £15,580 per annum
• Duration: One Year
• Closing Date: 23/08/2026
• Job Requisition Number: 14689
• This post is not open to job share

About Us

Our Education and Young People Service, within the Employment and Skills Hubs, play a vital role in supporting residents to access education, employment, and training opportunities.

We work in partnership with local employers, education providers, and community organisations to ensure individuals are supported to reach their full potential and contribute positively to their communities.

About the Role

We are offering an exciting opportunity to join our team as a Level 2 Business Administrator Apprentice.

This role will give you the chance to gain valuable experience while working towards a Level 2 Business Administration qualification. You will contribute to the smooth running of the Employment and Skills Hubs, supporting a service that makes a real difference to people’s lives across Gloucestershire.

You will be part of a supportive team that values learning, development, and collaboration, helping you build the skills and confidence needed for a successful career.

The Administration Apprenticeship is a 12 month programmedesigned to support individuals entering employment while developing the essential knowledge, skills and behaviours required for a successful career in administration.

The programme includes a 10 month structured training period,during which apprentices build core administrative skills through a combination of on the job learning and guided training. This is followed by an Apprenticeship Assessment period where apprentice showcase their learning to successfully achieve the apprenticeship.

This apprenticeship provides a strong entry route into employment, equipping apprentices with practical, workplace ready skills in areas such as communication, organisation, time management, customer service, IT systems and professional working practices that are transferle across sectors.

By the end of the programme, apprentices are well have developed the knowledge and experience to contribute effectively to an administrative role and progress into permanent role or onto further training and career development opportunities.

Key Responsibilities

• Provide high-quality administrative support to the Employment and Skills Hub team
• Maintain accurate and secure records in line with data protection requirements
• Support the organisation of meetings, events, and engagement activities
• Respond to enquiries from young people, partners, and stakeholders in a professional manner
• Assist with data input, monitoring, and reporting processes
• Support outreach and engagement work within the community
• Ensure effective filing and document management systems are maintained
• Contribute to continuous improvement and team objectives

About You

We are looking for an individual who:

• Is motivated, enthusiastic, and committed to learning
• Demonstrates good organisational skills and attention to detail
• Communicates clearly and confidently with a range of people
• Has a positive and professional approach to work
• Is able to work independently as well as part of a team
• Has an interest in supporting young people and improving outcomes in our communities

Qualifications

• GCSEs (or equivalent) in English and Maths (Grade 4/C or above)
  or willingness to achieve Functional Skills as part of the apprenticeship
• Basic IT skills, including Microsoft Office applications.

What We Can Offer You

At Gloucestershire County Council, you will benefit from:

• A recognised Level 2 Business Administration Apprenticeship.
• A structured learning programme with dedicated support and mentoring.
• The opportunity to gain hands-on experience in local government.
• Access to a range of employee benefits, including wellbeing support.
• A welcoming, inclusive, and supportive working environment.
• Opportunities to progress within the organisation.

Our Values

We are proud to be an organisation that is:

• Committed to equality, diversity, and inclusion
• Working together for our communities
• Supportive of learning and development

We actively encourage applications from all backgrounds and communities to reflect the diversity of Gloucestershire.

Additional Information

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a customer facing role must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.