Apprentice Business Support Assistant

WMJobs; Wolverhampton; On-site; GBP 10,000 - 14,000; Full time

Job summary

Staffordshire County Council in the West Midlands is seeking an apprentice Business Support Assistant to join our team. You will support practitioners with a wide range of administrative tasks in line with service level agreements, starting you on a purposeful local-government career.

You will undertake a Level 3 Business Administration qualification; if you have already completed Level 3, you will not be eligible to apply.

Qualifications

• Maths and English GCSE (or equivalent) at Grade 4 or above.
• Willing to undertake an Level 3 Business Administration qualification.
• Good IT skills and attention to detail; ability to meet deadlines.
• Strong communication and teamwork abilities.

Responsibilities

• Support practitioners with administrative tasks across a range of duties.
• Work in line with service level agreements to ensure smooth operations.
• Develop organisational skills and adapt to changing priorities.

Skills

Maths GCSE

English GCSE

IT skills

Teamwork

Communication

Education

Maths & English GCSE (or equivalent) 4+

Tools

IT systems

Job description

Staffordshire County Council,

Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community.

All that work in the background does not just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

Main Responsibilities

An exciting opportunity has arisen for an apprentice business support assistant to join our team.

You will support practitioners, undertaking a wide range of administrative tasks in line with relevant service level agreements.

This role is a brilliant launchpad into a purposeful career for those looking for their first step into Local Government, or seeking a career change.

Our offer to you

As part of this Apprentice role you will be supported in undertaking a Level 3 Business Administration qualification.

Please note if you have already completed a Level 3 Business Administration qualification, you will not be eligible to apply for these roles.

An apprenticeship is a fantastic opportunity to work towards a recognised qualification using the knowledge gained from your studies within your role. Further details will be discussed at interview.

Our people are central to everything we do and so we will make sure you are well supported and given the opportunity to develop and progress. And it is worth noting that lots of us have worked with Staffordshire for many, many years and we stay because our work gives us pride and purpose.

The Ideal Candidate

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems.

• Maths & English GCSE (or equivalent) at Grade 4+
• Keen to develop your skills and undertake an apprenticeship within Business Administration
• Good IT skills and attention to detail, as you will be keeping data updated and you will be working to deadlines
• Good communication and teamwork skills because you will interact with lots of people across the organisation and externally through phone, in person and email
• A flexible approach to work as sometimes things can change, and so you will need to be able to prioritise work and sometimes change tasks quickly

But it’s important to note that if you’re unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Jacquie Clifford - Business Support Service Manager at [e-mail]. and we can give you a bit more information.

Interviews will take place week commencing week commencing 14th September 2026

Our Recruitment Process

First stage will be your application form where we will ask a couple of questions about why you have applied for the role and what you think you can bring.

If we receive a high volume of applicants the next stage may be an automated video interview where we will send you a couple of questions for you to reply to with recorded video answers.

Final stage will be an in person assessment at our office which will include some interview questions.

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully to highlight what you’ll bring to the role.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria above for the post.

About Staffordshire County Council

We are no ordinary county council

Our Values

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer.

We encourage applications from all background and communities