Application Support Specialist

Digital Appointments; Stoke-on-Trent; Hybrid; GBP 37,800 - 46,200; Full time

Benefits offered by this job

Company car provided

Hotel accommodation and expenses paid

Full training and ongoing professional development

Job summary

A prominent software company in Stoke-on-Trent is looking for an experienced Application Support Specialist to join their team. This hybrid role involves installing and configuring software for clients, providing training, and collaborating with technical teams to ensure client satisfaction. The position offers a competitive salary of up to £42K, with paid travel and accommodation. Join a supportive and innovative team dedicated to client excellence.

Qualifications

• Proven experience in application support, ideally with end-user interaction.
• Confident and professional demeanor.
• Ability to provide training on software systems.

Responsibilities

• Install and configure software systems for customers.
• Deliver end-user training and ensure effective software adoption.
• Collaborate with technical teams to resolve installation issues.

Skills

Application support experience

Customer focus

Confidence in training

Full UK driving licence

Job description

This range is provided by Digital Appointments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Digital Appointments

Are you an experienced Application Support Specialist looking to join a well‑established, innovative software platform with a fantastic reputation for client service and product excellence? Our client, based in Stoke‑on‑Trent, is expanding their team and is seeking a motivated and professional application support specialist to join their growing business.

The Role:

You’ll play a key role in delivering and supporting the implementation of a bespoke software platform to clients across the UK. You’ll be responsible for:

• Installing and configuring software systems for new customers.
• Delivering end‑user training and ensuring smooth adoption of the system.
• Collaborating with internal technical teams to resolve installation issues and ensure client satisfaction.
• Hybrid role: You should live within a reasonable commuting distance of Stoke‑on‑Trent.
• Travel: Occasional travel around the UK staying away from home – hotel accommodation and expenses provided.
• Company car provided if required.
• Full training on the specific software platform will provided

We’re looking for someone who is:

• Experienced in application support ideally with good experience working with end users
• Confident, professional, and customer‑focused.
• A full UK driving licence holder (essential).
• Basic salary up to £42K depending upon experience
• Company car (if required).
• Competitive salary package.
• Paid travel, accommodation, and expenses.
• Full training and ongoing professional development.
• The opportunity to join a supportive, forward‑thinking team at a thriving software company.

If you’re ready to take the next step in your career and want to join a company that values quality, innovation, and people — apply today

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Technology, Information and Media

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