App Support Engineer MuleSoft, Hybrid (1d / w Liverpool) Outside IR35

NST Recruitment; Liverpool; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading tech organisation based in Liverpool is seeking a Senior Ops / App Support Engineer, mainly remote but requiring occasional office presence. The role demands experience in resolving ticket backlogs with technologies like MuleSoft, Alteryx, and Power BI. Strong communication and organizational skills are essential. Candidates should also have a solid understanding of ETL processes, SQL, and data analytics. Experience in finance/banking is preferred, along with relevant certifications.

Qualifications

• Experience supporting and clearing tickets with MuleSoft, Power BI, and Snowflake.
• Strong support experience in Applications/Tech/Ops.
• Knowledge of dbt, ETL, and SQL required.

Responsibilities

• Support and clear ticket backlogs effectively.
• Resolve technical issues with key technologies.
• Communicate effectively with team members.

Skills

MuleSoft

Alteryx

Power BI

Snowflake

dbt

SQL

ETL

Analytical skills

Support experience

Communication skills

Job description

Senior App Support Engineer MuleSoft, Alteryx, Power BI, Snowflake, dbt, Ops, Tickets, Cloud, Data, Integration, Backlog, Applications, Operations, Analytics, Mainly Remote (1d / w Liverpool), Outside IR35

This is a fantastic Senior Ops / App Support Engineer contract opportunity with a leading Liverpool based tech organisation.

Whilst the Senior Ops / App Support Engineer contract is mainly remote you will need to be in the central Liverpool office on occasions, averaging 1 day / week .

The Senior Ops / App Support Engineer role is Outside IR35.

As Senior Ops / App Support Engineer you must have experience supporting and clearing tickets covering MuleSoft, Power BI and Snowflake, Alteryx or similar. Strong support experience supporting Applications / Tech / Ops and clearing ticket backlogs effectively at speed is required. Strong communication and organisational skills are essential with knowledge of dbt also being required as Senior Ops / App Support Engineer. Strong ETL, SQL and Data as well as analytics are essential as Senior Ops / App Support Engineer as is in depth knowledge to resolve technical issues (with MuleSoft, Alteryx, Power BI, Snowflake, dbt) Any experience as a Developer / Data Analyst is beneficial as Senior Ops / App Support Engineer. Experience within finance / banking is preferred as are certifications relating to MuleSoft, Alteryx, Power BI, Snowflake, dbt e...