Ao – Admin Officer – Ballymena

The Recruitment Co; Ballymena; On-site; GBP 17,000 - 21,000; Full time

Job summary

The Recruitment Co. Ltd is seeking an Admin Officer in Ballymena, based at Academy House, with hours 9am–5pm, Monday to Friday. The role is mainly office-based with training leading to limited home working opportunities.

Typical duties include data entry, handling movement documents, registering animals, drafting letters, and delivering departmental services to customers. GCSEs are required; training will be provided.

Qualifications

• 5 GCSE’s C and Above (Including Maths and English).
• Candidate must be able to communicate with customers face to face and via telephone/email.

Responsibilities

• Maintain and update data on spreadsheets and other systems.
• Process movement documents and registration of animals.
• Communicate with customers face to face and via telephone/e-mail.
• Prepare letters and correspondence.
• Provide departmental services to customers following standards and guidelines.
• Attend training and development sessions as required.
• Provide support for ad hoc exercises and perform post/courier duties.

Skills

Customer service

Data entry

Communication

Telephone handling

Organisational skills

Education

GCSEs (C and above) incl Maths & English

Tools

Excel

Job description

Working Hours: Monday – Friday 9am – 5pm. As this is a customer-facing role, the position is primarily office-based. The public office is open from 9am – 4pm daily and our phonelines are open 9am – 5pm daily. Once extensive training has been completed, there will be limited home working opportunities and flexi time will be available in line with rota arrangements and business needs.

Requirements: 5 GCSE’S C and Above (Including Maths and English).

Main Duties include:

• Maintain and update data on spreadsheets and other systems.
• Process movement documents and registration of animals.
• Communicate with customers face to face and via telephone/e-mail.
• Prepare letters and correspondence.
• Provide departmental services to customers following standards and guidelines.
• Attend training and development sessions as required.
• Provide support for ad hoc exercises and perform post/courier duties.

A criminal record will not necessarily be a bar to obtaining a position.

The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request.

AO – Admin Officer – BALLYMENA Ballymena, Academy House