Anaplan Platform Support Specialist

Aztec Group; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A financial technology firm is seeking an Anaplan Platform Support Specialist to maintain and develop Anaplan models. This role involves ensuring accurate financial modeling aligned with operational strategies, supporting data integration, and managing user access. Ideal candidates have 3-5 years of experience with Anaplan, strong Excel skills, and a degree in Finance or Information Systems. This position is located in the City of Westminster, United Kingdom.

Qualifications

• 3-5 years' experience in financial technology or platform support.
• Experience supporting or administering Anaplan is essential.

Responsibilities

• Maintain and update Anaplan models following standards.
• Assist with data integration and management tasks.
• Investigate and resolve platform incidents and user issues.
• Support the Waterfall Centre of Excellence and contribute to governance.

Skills

Strong Excel skills

Logic-modelling skills

Understanding of fund structures

Proactive problem-solver

Strong communication skills

Education

Degree in Finance or Information Systems

Job description

The Anaplan Platform Support Specialist will assist in maintaining, developing, and supporting Anaplan models used for fund waterfalls, carried interest calculations, and scenario-based analytics. You will collaborate with business stakeholders, model builders, and integration teams to ensure Anaplan delivers accurate, scalable, and auditable financial modelling solutions aligned to Aztec's operational strategy. You will operate within Aztec's application governance and ISAE 3402 control framework, ensuring all changes are tested, approved, documented, and auditable, while supporting the integrity of model logic and data integrations.

Key Responsibilities

• Model Maintenance & Administration
  • Maintain and update Anaplan models, lists, and dashboards, following ACLM (Application Configuration Lifecycle Management) standards
  • Manage user access, security, and workspace allocation
  • Troubleshoot data load and logic issues, ensuring timely resolution
  • Ensure all model and configuration changes are properly tested, documented, and approved through the Change Advisory Board (CAB) process
  • Manage user roles and access rights in line with ISAE control requirements
  • Maintain audit trails, version logs, and testing evidence for all changes
• Integration & Data Management
  • Assist with integration of Anaplan to upstream and downstream systems (eFront, Databricks, Excel)
  • Maintain mapping documentation, data-load schedules, and validation checks
  • Work with Data Engineers to optimise data flows for performance and integrity
• Incident & Service Management
  • Investigate and resolve platform incidents and user issues in line with defined SLAs
  • Support data reconciliation and validation between Anaplan and connected systems (eFront, Databricks, Excel)
  • Escalate recurring issues and contribute to problem management and process refinement.
• Collaboration & Governance
  • Support the Waterfall Centre of Excellence (CoE) and model builders to validate outputs
  • Document processes and maintain a knowledge base for users and administrators
  • Contribute to the refinement of modelling standards and best practices
  • Participate in periodic access reviews and ISAE control testing
  • Support the Waterfall CoE and business stakeholders by ensuring modelling consistency and audit readiness
  • 3-5 years' experience supporting or administering Anaplan

Required Skills

• Strong Excel and logic-modelling skills; confident managing hierarchies and calculations
• Understanding of carried interest, GP/LP allocations, and fund structures
• Working knowledge of change control, configuration management, and ISAE audit practices
• Proactive problem-solver with strong communication and collaboration skills

Desirable

• Anaplan Level 2 Model Builder certification or in progress
• Familiarity with ACLM tools, APIs, or integration methods
• Exposure to financial modelling in fund administration or private-markets finance

Qualifications & Experience

• Degree in Finance, Information Systems, or related discipline
• 3-5 years' experience in financial technology or platform support