Airport Passenger Service Agent - Flexible Shifts

Jet2.com Limited; Uttlesford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major airline company in Uttlesford is seeking a Passenger Service Agent to join the Ground Operations Team at London Stansted Airport. You will ensure an enjoyable experience for customers by providing excellent service, helping during check-in, and following all safety procedures. The role offers competitive hourly pay and flexible shift patterns. Apply today to be part of our award-winning team!

Benefits

Free car parking at the airport

34 days holiday entitlement

Colleague discounts

Paid training courses

Qualifications

• Passionate about delivering outstanding customer service.
• Stay calm and focused under pressure.
• Demonstrate adaptability and self-motivation.

Responsibilities

• Provide friendly customer service from arrival to boarding.
• Assist customers at check-in and with travel documents.
• Follow safety and security procedures.
• Support colleagues during delays and disruptions.

Skills

Outstanding customer service

Ability to stay calm under pressure

Adaptability

Self-motivation

Teamwork

Initiative

Accountability

Job description

A major airline company in Uttlesford is seeking a Passenger Service Agent to join the Ground Operations Team at London Stansted Airport. You will ensure an enjoyable experience for customers by providing excellent service, helping during check-in, and following all safety procedures. The role offers competitive hourly pay and flexible shift patterns. Apply today to be part of our award-winning team!