AI-Driven Resource Planner (Hybrid, Multi-Channel)

Allianz Management Services Ltd; Birmingham; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A leading insurance firm is looking for a Resource Planning Analyst to support operational excellence. You will leverage data insights and forecasting techniques to optimize resource allocation across multiple channels. Ideal candidates will have 2-5 years in resource planning, strong analytical skills, and advanced proficiency in MS Excel. The position offers a hybrid work environment and a competitive salary package, along with flexible benefits.

Benefits

Flexible buy/sell holiday options

Annual performance related bonus

Contributory pension scheme

Retail discounts

Volunteering days

Qualifications

• 2–5 years in resource planning, workforce management, or operations analysis.
• Awareness of AI concepts and their application in resource planning.
• Experience with multi-channel environments.

Responsibilities

• Build accurate forecasts for multi-channel environments.
• Use advanced analytics and AI-driven tools.
• Deliver actionable reports for senior stakeholders.

Skills

Advanced MS Excel

Analytical skills

Problem-solving

Communication

Stakeholder engagement

Education

Degree in Business, Mathematics, Statistics, Data Science, or related field

Tools

Workforce management tools

Digital forecasting tools

Job description

A leading insurance firm is looking for a Resource Planning Analyst to support operational excellence. You will leverage data insights and forecasting techniques to optimize resource allocation across multiple channels. Ideal candidates will have 2-5 years in resource planning, strong analytical skills, and advanced proficiency in MS Excel. The position offers a hybrid work environment and a competitive salary package, along with flexible benefits.