AI-Assisted Medical Receptionist – GP Practice

The Kensington; Bradford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Kensington Partnership is seeking a friendly Medical Receptionist to join our busy GP practice team in Bradford. You will deliver welcoming, professional front-desk support, handling face-to-face enquiries and supporting AI-assisted triage, with strong IT and organisational skills.

Experience with NHS, GP reception, or SystmOne is desirable, and flexibility to cover staff absences across practice sites is a plus.

Qualifications

• NHS/GP reception experience desirable.
• Willingness to cover across practice sites when needed.
• Ability to work under pressure while maintaining patient-centred care.

Responsibilities

• Handle face-to-face enquiries and occasional telephone duties.
• Review and process patient requests, maintain records, escalate clinical concerns as required.
• Provide efficient reception and administrative support to the GP practice team.

Skills

Face-to-face comm

IT skills

Organisational skills

Teamwork

Tools

SystmOne

Job description

Kensington Partnership is seeking a friendly Medical Receptionist to join our busy GP practice team in Bradford. You will deliver welcoming, professional front-desk support, handling face-to-face enquiries and supporting AI-assisted triage, with strong IT and organisational skills.

Experience with NHS, GP reception, or SystmOne is desirable, and flexibility to cover staff absences across practice sites is a plus.