Aftersales Manager — Lead Service, Parts & Workshop Teams

Perfect Placement; Lancashire; On-site; GBP 50,000; Full time

Job summary

A well-established automotive group in the Blackpool area is seeking an experienced Aftersales Manager. The role involves leading the Aftersales team, focusing on customer service and maximizing department profitability. Candidates must have strong technical knowledge and proven experience in a franchised dealer environment. The position offers a competitive salary of £50,000 and various employee benefits including training and development opportunities.

Benefits

Competitive salary with performance-based bonuses

23 days holiday plus bank holidays

Ongoing manufacturer and in-house training

Company pension after 3 months

Car benefit scheme

Uniform provided

Employee recognition and reward schemes

Friendly, supportive atmosphere

Qualifications

• An experienced Aftersales Manager with experience in a franchised dealer.
• A solid communicator with a focus on Customer Service.
• Strong Technical knowledge.

Responsibilities

• Leading the entire Aftersales Team - overseeing the Parts, Service and Workshop teams.
• Recruitment and Training with the Service, Parts and Workshop teams.
• Ensuring targets set are met and exceeded.
• Maximising profitability of the Aftersales Department.

Skills

Customer Service focus

Technical knowledge

Leadership

Communication

Job description

A well-established automotive group in the Blackpool area is seeking an experienced Aftersales Manager. The role involves leading the Aftersales team, focusing on customer service and maximizing department profitability. Candidates must have strong technical knowledge and proven experience in a franchised dealer environment. The position offers a competitive salary of £50,000 and various employee benefits including training and development opportunities.