Aftersales Manager

JR United Kingdom; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-renowned dealership group in Crawley is seeking an experienced Aftersales Manager to lead their team and oversee operations related to WIP and warranty management. The ideal candidate will have a strong technical background and proven leadership skills, fostering positive relationships with customers and enhancing business performance. A competitive remuneration package is offered.

Qualifications

• Proven experience as an Aftersales Manager in the automotive sector.
• Ability to manage and control Warranty and Debtors.
• Strong leadership skills to manage a diverse team.

Responsibilities

• Manage and control WIP, warranty, and debtors.
• Oversee parts support processes and maintain franchise standards.
• Lead and manage a large team.

Skills

Managing WIP

Team Leadership

KPI Understanding

Technical Background

Customer Relationship Management

Job description

Aftersales Manager, Crawley, West Sussex

Client: Pembrook Resourcing

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Pembrook Resourcing is currently seeking an Aftersales Manager on behalf of our client, a well-renowned dealership group in the area.

Job Responsibilities:

• Manage and control WIP, warranty, and debtors.
• Oversee parts support processes and maintain Aftersales franchise standards and manufacturer relationships.
• Lead and manage a large team, demonstrating a dynamic and hands-on approach.
• Set the pace for the team, fostering positive ways to achieve business results.
• Monitor and review sales activity, performance, and implement improvement actions.
• Identify solutions for core issues, taking responsibility for decisions and actions.
• Demonstrate a progressive career, understanding KPIs, motivational techniques, and possess a strong technical background.
• Build excellent relationships with customers and improve CSI results.

If successful, you will be rewarded with working for a reputable brand and company, along with a competitive remuneration package.

Note: Due to high application volume, only suitable candidates will be contacted within 48 hours. Please ensure your contact details are correct to facilitate communication.