Aftersales Data & Coordination Specialist

Sainsbury’s Group; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking an administration support professional to enhance the efficiency of their Returns and Aftersales Team. The role involves managing internal systems, responding to queries from contact centres, and generating reports to support continuous improvements. The ideal candidate will have experience in administration, strong data management skills, and the ability to engage effectively with key stakeholders. The position offers a comprehensive benefits package including discounts, performance-related bonuses, and flexible working arrangements.

Benefits

Colleague discount

Annual holiday allowance

Health cash plans

Performance-related bonus

Flexible working arrangements

Qualifications

• Experience in administration based roles including invoice approval and data management.
• Ability to create simplified reports for key information.
• Confidence in presenting information in meetings.

Responsibilities

• Support the Returns and Aftersales Team in administration tasks.
• Manage internal and customer support systems for efficiency.
• Respond to queries from contact centres and stores.

Skills

Data management

Report building

Stakeholder engagement

Excel

PowerPoint

Word

Job description

A leading UK retailer is seeking an administration support professional to enhance the efficiency of their Returns and Aftersales Team. The role involves managing internal systems, responding to queries from contact centres, and generating reports to support continuous improvements. The ideal candidate will have experience in administration, strong data management skills, and the ability to engage effectively with key stakeholders. The position offers a comprehensive benefits package including discounts, performance-related bonuses, and flexible working arrangements.