Aftersales Advisor

Perfect Placement; Scotland; On-site; GBP 29,000 - 35,000; Full time

Job summary

A family-run automotive business in the Livingston area is seeking an experienced Aftersales Advisor to join their busy department. You will meet customers, manage bookings, and advise on necessary work, providing excellent customer service. The role offers a salary up to £30,000 with the potential for bonuses, along with full training and flexible hours. If you have previous experience in a similar role and a UK driving licence, apply now to discuss further details.

Benefits

Starting salary up to £30,000

Bonus to be discussed

Full in-house training

Flexible working hours

Qualifications

• Previous experience as an Aftersales Advisor, Service Advisor or Parts Advisor required.
• Experience with Motor Trade DMS systems is essential.
• Full UK Driving Licence is necessary.

Responsibilities

• Meet and greet Service Customers to identify their requirements.
• Take Aftersales Department Bookings.
• Advise Customers on additional work and gain authorisation.
• Source and supply parts while liaising with the workshop.

Skills

Customer service

Upselling

Motor Trade DMS systems

Job description

Motorhome Aftersales Advisor required for Automotive family‑run business in the Livingston area.

Our Client is seeking an Aftersales Advisor to work within their busy Aftersales department. The ideal Aftersales Advisor will have a flexible and can‑do attitude and will offer fantastic customer service.

Benefits

• Starting salary up to £30,000 per annum, depending on experience.
• Bonus to be discussed at interview.
• Full in‑house training.
• 37.5 hours per week with a flexible start time depending on preference.
• Due to the nature of the role, you might be required to work additional hours in busier periods across the year.

Duties

• Meeting and greeting Service Customers and identifying their requirements
• Taking Aftersales Department Bookings
• Advising Customers on any additional work that is required and gaining authorisation for that work
• Sourcing and Supplying parts and liaising with the workshop to chase work in progress

Specification

• You will have previous working experience as an Aftersales Advisor, Service Advisor or Parts Advisor
• Experience within Motor Trade DMS systems
• Confident in Upselling
• Full UK Driving Licence

Working as an Aftersales Advisor for our client, you can expect a basic salary of up to £30,000 with OTE of £32,000.

To apply for this Aftersales Advisor position, please forward your CV to Sam Butcher quoting the job reference number or call our office for a chat about this position.

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