Aftersales Advisor

Platinum Recruitment Consultancy; England; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading recruitment agency is seeking an Aftersales Advisor for a friendly dealership in Poole. This role offers a competitive salary of up to £27,000 with uncapped commission potential leading to an OTE of £32,000+. Responsibilities include delivering exceptional customer service and managing service bookings. The ideal candidate possesses strong administrative skills and professional appearance, ready to thrive in a collaborative environment. Apply now to maximize your earning potential!

Benefits

Competitive basic salary up to £27,000

Uncapped personal commission

30 days annual leave

Company pension scheme

Enhanced Maternity and Paternity pay

Qualifications

• Proven Customer Service and communication skills are essential.
• Strong administrative abilities with excellent attention to detail.
• Ability to multi-task, prioritise, and meet deadlines in a fast-paced environment.

Responsibilities

• Act as the first point of contact for aftersales customers in person, by phone, and via email.
• Secure service and repair bookings through customer reminders and marketing initiatives.
• Liaise effectively with service technicians to ensure customer requirements are fully understood.

Skills

Customer Service

Communication skills

Administrative abilities

Attention to detail

Sales approach

Job description

High-Earning Aftersales Advisor Role in Poole – OTE £32,000+!

Are you a highly motivated individual passionate about Customer Service and ready to maximise your earning potential? We are seeking a talented Aftersales Advisor to join a supportive and friendly dealership team in Poole. This pivotal role offers excellent development, uncapped commission, and a clear path to success in Car Sales.

Candidate Rewards & Benefits

• Competitive basic salary up to £27,000.
• Uncapped personal commission and departmental performance bonus (Realistic OTE £32,000+).
• 30 days annual leave (inclusive of bank holidays).
• Company pension scheme and enhanced Maternity and Paternity pay policies.

Development & Welfare

• Ongoing manufacturer-backed training and support to encourage career development.
• Access to our Employee Assistance Programme (EAP – BEN) for health and wellbeing.
• Staff discounts on servicing, MOTs, repairs, and vehicle purchases (new & used).

The Role: Customer Service and Sales in Poole

As the face of the Aftersales department, you will be crucial in maintaining high customer satisfaction and driving performance. You will be the first point of contact for clients, delivering exceptional Customer Service and securing high‑value service Sales in the Poole area.

Your Key Responsibilities

• Act as the first point of contact for aftersales customers in person, by phone, and via email, delivering a professional and efficient service.
• Secure service and repair bookings through customer reminders and marketing initiatives to maximise Aftersales performance.
• Liaise effectively with service technicians to ensure customer requirements are fully understood and met.
• Accurately capture customer and vehicle information in the Dealer Management System.
• Ensure all service documentation complies with company and manufacturer policies, including warranty processing and payment collection in the Poole facility.

Role Requirements

• Proven Customer Service and communication skills are essential.
• Strong administrative abilities with excellent attention to detail.
• Ability to multi‑task, prioritise, and meet deadlines in a fast‑paced environment.
• A smart, professional appearance with a proactive approach to Sales.
• Ability to work both independently and collaboratively as part of a team.

If you are an ambitious Aftersales Advisor ready to maximise your earnings in a leading dealership in Poole, apply now!

If you are interested please contact Alfie on (phone number removed) quoting job number (phone number removed) / INDAUTO