Afternoon GP Receptionist — Front Desk & Admin

The Methodist Church in Britain; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training on clinical system

Staff development support

Job summary

Forge Health Group is seeking afternoon GP receptionists for two-site practice at Pitsmoor Surgery and The Flowers Medical Centre. Role covers front-of-house reception, enquiries, appointment bookings, repeat prescriptions, and basic post handling. Shifts 13:30–18:30 with potential extended hours, holidays and absences coverage.

Applicants should have five GCSEs including Maths and English. Experience in NHS settings and EMIS Web knowledge are advantageous; strong communication and IT skills are

Qualifications

• Five GCSEs at grade C (4) or above, including Maths and English.
• Experience in GP surgery or NHS environment is advantageous.
• Experience working with a multicultural population is desirable.

Responsibilities

• Provide a front-line reception service, greeting and directing patients on arrival
• Handle face-to-face and telephone enquiries, explain surgery procedures and book new and follow-up appointments
• Process repeat prescription requests
• Open and secure the premises, including checking heating and ventilation and setting the alarm
• Open, sort and distribute incoming post, scanning correspondence into the correct records
• File and retrieve patient records in strict alphabetical order
• Register new patients and temporary residents, completing forms and updating patient details
• Enter patient information accurately onto the computer system
• Liaise with outside agencies such as hospitals and ambulance control by phone, fax or email
• Pass messages to clinical and managerial staff and hand over outstanding tasks
• Keep reception and consulting rooms stocked with stationery and equipment
• Cover holidays, sickness and other absences when needed

Skills

Interpersonal skills

Communication

IT literacy

Word processing

Customer service

Education

GCSEs including Maths & English

Tools

EMIS Web

Windows OS

Job description

Forge Health Group is seeking afternoon GP receptionists for two-site practice at Pitsmoor Surgery and The Flowers Medical Centre. Role covers front-of-house reception, enquiries, appointment bookings, repeat prescriptions, and basic post handling. Shifts 13:30–18:30 with potential extended hours, holidays and absences coverage.

Applicants should have five GCSEs including Maths and English. Experience in NHS settings and EMIS Web knowledge are advantageous; strong communication and IT skills are