Patient-Focused GP Receptionist & Admin Support

Woodside Medical Centre; Manchester, Salford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Woodside Medical Centre in Manchester is hiring a full-time receptionist/administrator to join our friendly GP practice. The role runs Monday to Friday 1pm-6.30pm and involves front-desk reception, appointment scheduling, data entry in EMIS, handling correspondence and maintaining records with GDPR awareness.

You should have excellent communication, good IT and organisational skills, and the ability to work under pressure. Previous GP or healthcare reception experience is desirable.

Qualifications

• Excellent communication and interpersonal skills.
• Strong IT and administrative abilities.
• Ability to work under pressure and manage multiple tasks.
• A team player with a positive, can-do attitude.
• Previous experience in a GP practice or healthcare setting (desirable but not essential).

Responsibilities

• To work in accordance with written protocols.
• Carry out general reception duties.
• Take accurate messages and deal with them promptly and appropriately.
• Make appointments/cancel appointments/book in patients using clinical system.
• Liaise with outside agencies and other healthcare professionals whilst maintaining confidentiality.
• Scanning documents into patient records (Emis clinical system).
• Respond and send emails regarding patient care.
• Assist in the process for request of Patient medical records following policies relating to GDPR.
• Provide admin support as required.
• Record information accurately; training to input data into computer system supplied.
• Receive, sort and distribute incoming mail.
• Receive deliveries of stock and stationery and take appropriate action.
• Handling patient consultations with Practice team.
• Handing completed repeat prescriptions to patient and checking names and addresses.

Skills

Excellent communication

IT & administration

Pressure management

Team player

GP/healthcare experience desirable

Job description

Woodside Medical Centre in Manchester is hiring a full-time receptionist/administrator to join our friendly GP practice. The role runs Monday to Friday 1pm-6.30pm and involves front-desk reception, appointment scheduling, data entry in EMIS, handling correspondence and maintaining records with GDPR awareness.

You should have excellent communication, good IT and organisational skills, and the ability to work under pressure. Previous GP or healthcare reception experience is desirable.