Advice Team Lead - Supervise & Outreach

Citizens Advice; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community support organization in Nottingham is seeking an Advice Supervisor to supervise a team of paid and volunteer advisors. This role involves attending outreach events and supporting staff in delivering advice on welfare benefits, housing, and employment. Candidates should have a minimum of two years’ experience in a similar role, excellent communication skills, and the ability to travel to various locations. This position offers a chance to make a significant impact in the community.

Qualifications

• Minimum of two years’ experience in delivering advice, ideally in a local Citizens Advice Office.
• Experience or ability to support and supervise advice workers.
• Ability to travel to various venues.

Responsibilities

• Supervise and support paid, volunteer, and outreach advice workers.
• Attend cost of living events and outreach locations throughout Nottingham City, Rushcliffe, and Gedling.

Skills

Excellent communication skills

Organised

Self-motivated

Job description

A community support organization in Nottingham is seeking an Advice Supervisor to supervise a team of paid and volunteer advisors. This role involves attending outreach events and supporting staff in delivering advice on welfare benefits, housing, and employment. Candidates should have a minimum of two years’ experience in a similar role, excellent communication skills, and the ability to travel to various locations. This position offers a chance to make a significant impact in the community.