Admissions Adviser

Goldsmiths, University of London; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned university in Greater London seeks an Admissions Adviser to efficiently process student applications for undergraduate and postgraduate programmes. The role involves excellent customer service and collaboration with the Admissions Team. Ideal candidates will display strong administrative and communication skills, contributing to a positive applicant experience throughout the admission process.

Qualifications

• Excellent customer service skills.
• Strong communication skills for answering inquiries.
• Ability to work effectively within a team.

Responsibilities

• Process applications for undergraduate and postgraduate programmes.
• Answer inquiries from applicants via email, phone, and in person.
• Collaborate with Admissions Team to enhance applicant experience.

Skills

Administration skills

Organisational skills

IT skills

Communication skills

Team player

Job description

About the Department

The Admissions Team sits within the Student and Academic Services Directorate. The team processes applications for Goldsmiths programmes with an emphasis on delivering an excellent applicant experience while recruiting sufficient students to fill available places. Admissions work alongside other Student and Academic Services Directorate teams and the UK and International Recruitment Teams to maximise conversion of applicants to enrolled students.

About the Role

The Admissions Adviser is responsible for processing applications to programmes at Goldsmiths. You will work as part of an effective team to process applications to a portfolio of both undergraduate and postgraduate programmes. You will also be able to provide excellent customer service to applicants, answering enquiries via email, telephone and in person.

About the Candidate

You will have well developed administration, organisational, IT, and communication skills. You will be an excellent team player with a pro‑active and flexible approach to constantly improving customer service.