Administrator / Receptionist (37.5 hours)

NHS Scotland; Forres; Remote; GBP 21,000 - 26,000; Full time

Job summary

Culbin & Varis Medical Practices at Forres Health & Care Centre in Forres, IV36 1JG, is expanding its Practice Team. With over 17,000 patients, you would join a friendly, supportive and dynamic team in our modern, hi‑tech general practice.

Contracted hours are 8am–6pm (Mon–Fri) with no evenings or weekends. The successful applicant must have excellent written and verbal communication, good computer skills, and ideally knowledge of GP IT systems such as Vision and Docman; training will be

Qualifications

• Excellent written and verbal communication.
• Good computer skills.
• Knowledge of GP IT systems such as Vision and Docman is desirable; training will be provided.
• Excellent interpersonal and administrative skills with strict confidentiality.

Responsibilities

• Care navigation with patients at reception and on the phone.
• Making appointments.
• Results handling.
• Processing repeat prescription requests.
• Scanning clinical correspondence and general administrative duties.

Tools

Vision

Docman

Job description

Culbin & Varis Medical PracticesForres Health & Care CentreGrantown RoadFORRES, IV36 1JG IV36 1JG

We are looking to expand our Practice Team. With over 17,000 patients we are two large and busy Practices and therefore you would be joining a friendly, supportive and dynamic team based in our modern, hi-tech general practice.

Contracted hours are within our opening hours of 8am – 6pm (Mon-Fri – no evening or weekend working required)

The successful applicant must have excellent written and verbal communication, along with good computer skills and whilst it would be desirable to have knowledge of GP based IT systems, such as Vision and Docman, training will be provided. Excellent interpersonal and administrative skills are required, alongside ensuring the ability to provide attention to detail and observe strict confidentiality.

Duties include care navigation with patients at reception and on the phone, making appointments, results handling, processing repeat prescription requests, scanning clinical correspondence and general administrative duties. Previous experience in a medical environment is desirable, however full training will be given.

The closing date for applications is 31st October, 2026 or sooner depending on applications received.