Reception/Admin

NHS Scotland; Cumbernauld; Hybrid; GBP 21,000 - 23,000; Part time

Job summary

Kenilworth Medical Practice in Cumbernauld is seeking a friendly and reliable receptionist to join our busy team. The role is 4 days per week, Monday to Friday, 10am–6pm, at the main reception desk dealing with patient enquiries face-to-face and over the phone.

You will need an excellent telephone manner, good communication and organisational skills, and IT experience. Duties include processing repeat prescriptions, handling emails and scanning records while supporting our clinical team;

Qualifications

• Excellent telephone manner.
• Strong communication and organisational skills.
• IT experience is essential.

Responsibilities

• Operate main reception desk and greet patients.
• Handle face-to-face and telephone enquiries with professionalism.
• Process repeat prescription requests and manage emails.
• Scan records and support clinical team.
• Maintain patient confidentiality and work under pressure.

Skills

Telephone etiquette

Communication skills

Organisational skills

IT literacy

Team player

Confidentiality

Job description

1 Kenilworth CourtGreenfauldsCumbernauldGlasgowLanarkshire G67 1BP

Kenilworth Medical practice is a friendly, supportive and busy practice and we are looking for an enthusiastic, hardworking and reliable candidate to join our team of receptionists.

This is post is for: 4 days per week (Monday to Friday) 10am-6pm.

Duties will involve working at our main reception desk dealing with patient enquires face to face and over the telephone, therefore

applicants must have an excellent telephone manner, good communication and organisational skills. IT Experience is essential.

Other duties will include, processing repeat prescription requests, dealing with e-mails and scanning records whilst supporting our clinical team.

Experience in general practice would be advantageous but not essential as training and support will be provided.

The successful candidate should work well as part of a team, be able to work under pressure and prioritise their workload but remain calm whilst maintaining patient confidentially at all times.

- Urban Practice

Contract Type: Permanent

Posted On: 14/10/2026

Closing Date: 31/10/2026