Medical Front Desk & Care Navigator (Reception & Admin)

NHS Scotland; Forres; Remote; GBP 21,000 - 26,000; Full time

Job summary

Culbin & Varis Medical Practices at Forres Health & Care Centre in Forres, IV36 1JG, is expanding its Practice Team. With over 17,000 patients, you would join a friendly, supportive and dynamic team in our modern, hi‑tech general practice.

Contracted hours are 8am–6pm (Mon–Fri) with no evenings or weekends. The successful applicant must have excellent written and verbal communication, good computer skills, and ideally knowledge of GP IT systems such as Vision and Docman; training will be

Qualifications

• Excellent written and verbal communication.
• Good computer skills.
• Knowledge of GP IT systems such as Vision and Docman is desirable; training will be provided.
• Excellent interpersonal and administrative skills with strict confidentiality.

Responsibilities

• Care navigation with patients at reception and on the phone.
• Making appointments.
• Results handling.
• Processing repeat prescription requests.
• Scanning clinical correspondence and general administrative duties.

Tools

Vision

Docman

Job description

Culbin & Varis Medical Practices at Forres Health & Care Centre in Forres, IV36 1JG, is expanding its Practice Team. With over 17,000 patients, you would join a friendly, supportive and dynamic team in our modern, hi‑tech general practice.

Contracted hours are 8am–6pm (Mon–Fri) with no evenings or weekends. The successful applicant must have excellent written and verbal communication, good computer skills, and ideally knowledge of GP IT systems such as Vision and Docman; training will be